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January 2024 by Jessica Salkeld
there is a reason Love's truck stop right across the street barely has a place to park and this truck stop has about 4 trucks total, and that reason is hot food!!! Truckers look forward to hot food. When I got there I was excited to see what kind of food they offer, and literally all the food shelves were empty. I don't care what time a day it is Loves always has hot food. Good fresh hot food. The worst part is when you walk in Racetrac it smells like some kind of good food is cooking but when I asked they said not until 5:30 a.m. it was 1a.m. So I would've had to wait that long for hot food. No thank you. Went straight over to Love's, which has whatever I wanted hot and fresh! Work on your food game Racetrac if you want your business to thrive. Not everyone is on the 9 to 5 schedule. Other than that the place is clean and the drinks are good.
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December 2023 by Honest Joe Reviews
If you know before you get there you have to pay $20 to stay the night it's less bad than finding out after you arrive. 4 hours max free parking. Bathrooms are already becoming ugly despite the fact the place is practically brand new.
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December 2023 by Charles DeVillier
I have to wonder if the owners know that the single employee at night is scared to be there so she keeps the doors locked. No food at 5am. No entry after 11pm. This place is a joke. I loved the RaceTrac by my old work, but this one in Shepherdsville pisses me off every time I've even attempted to go.You're on a street with 15 different warehouses and all of them have a 3rd shift that would be taking their lunch breaks and buying your food... if only we could get inside and have some food made for us.I'll just keep going across the street to the truck stop, I guess. At least I can buy chips and an energy drink in there.
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December 2023 by Jhopeismyhopeee e
They always seem to close at 10pm when it’s 24 hrs…I understand staffing might be an issue, but why advertise as 24 hrs when you aren’t half of the time ?
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October 2023 by Windy Kirtlink
This truckstop has NO HANDICAP PARKING for SEMI'S which is discrimination and illegal, they will come knock on your door if you don't pay $20, they kick drivers out of their 4hr parking. How retarded are they, what driver shuts down for only 4hrs? Which interferes with a drivers 10hr break, technically the only person legally allowed to interrupt a 10hr break is The Police or emergency services. I spent $30+ and the food was cold, dried out and while I was standing in the register line the cashier yells across the store asking the girl behind the food counter "If they can lock the doors and just go home now cause she don't want to be there?" After almost 30yrs of driving I can honestly say that this truckstop DOES NOT RESPECT TRUCK DRIVERS. I'm glad I still had 2hrs to drive.
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October 2023 by Yaima Carmona
TRUCKERS STAY AWAY!!! Every time we try to use our Comdata card we have to go inside BUT good luck with that, their lobby is often closed regardless of time of the day....... 1PM or 5AM.... Brand new gas station and soooo many bad reviews that don't lie!!!! Do yourself a favor and don't waste your driving hours, go somewhere else!!
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October 2023 by Tiffany Calhoun
Not 24hrs, as advertised
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October 2023 by Claja Jones
Stopped to get fuel and something to eat. No food on hot bar. To top it off, went in to get a reciept for fuel, after argument with clerk, we got double charged 122.00 x2 for fuel. Then no answer when called store after talking to charge card company to verify double charge!
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September 2023 by joe Latif
I fuel my truck every day here once I forget my 200$ headset inside this store for 10 minutes someone stole it
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September 2023 by Ikeona Ingram
The store says that it open 24 hours and people that work there are not opening 24 if the store is not opening when why are there people inside with the light on
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September 2023 by Mohamed Obaid
False hours I got there at 10:30 pm and they closed the store on us. It says 24 hours but it’s not.
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September 2023 by Wild Weasel
Since this station has opened I go there multiple times a day. Every time I enter I am greeted by friendly staff, the food bar and drink are fully stocked even at 2AM. The bathrooms are always clean and stocked with toilet paper and paper towels. One of the cleanest and nicest gas stations around. Keep up the awesome customer service and great food.
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September 2023 by Jerry Burke
Have been there 3 times in last week. Doors were locked twice middle of the day 1 person working no food...they are a world class joke.
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September 2023 by Daniel Rodriguez
THIS PLACE IS A BAD JOKE. STAY AWAY!!!I have been here multiple times since they opened. Bathrooms are either filthy, out of TP, hand towels, littered with trash and just plain dirty. That famous in house pizza they are known for? Ya, good luck on getting any. On the rare occasion they make it. The snack and other food selection is basic and subpar. They have ran out of 87 grade fuel more than once, and computer check out has been down many times. The biggest catch is if anyone is actually at the counter. But you can worry about that if the doors to the place are even unlocked. As the employees like to gather out side, smoke and hide on the side of the building during regular buisness hours.
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September 2023 by Levi Lamont
It's 0453 in the morning, stores closed. Lights on, doors locked. I'm hungry and would like pizza.
