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April 2024 by David Hubert
I love wendys but this Shepherdsville ky location is the worst 50 minute drive through wait on a mobile order food was old and cold they said under staffed but I seen 4 people working not my fault you can't keep employees they should have closed the dine in down and done drive thru only but hey just my opinion
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April 2024 by Jana Coe
Good place, pretty good food, want the hottest, but tasted good!Wheelchair accessibility: Great parking right by the door
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April 2024 by Jeannia Burnett
Food was cold!! Floors were wet and slippery.
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April 2024 by Christopher Miller
Lobby is closed
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April 2024 by cathe crisel
Fast good food
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March 2024 by Brian Aguero
Bad very bad very inefficient long delay
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March 2024 by Keith Brown
Took a firetruck thru the drive thru for a late meal for 4 firemen ordered food paid for it and received at the drive thru window thanks for serving us
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March 2024 by John Santiago
They DO NOT honor their posted lobby hours. If you are traveling with a trailer or large RV, don’t expect them to be open for you in the lobby. You have to use their drive through (if you can fit)
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March 2024 by Joe Kremer
One of the slowest Wendy’s I’ve ever been to. Most days they close and lock the inside before 8:00pm. Then you are forced to wait in the drive-through and that is a nightmare. It will easily take 30 minutes to get your food if there are four cars ahead of you. Beware.
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March 2024 by Mark Weird
I grew up in Shepherdsville and I’ve been coming to this Wendy’s for 20+ years. They have always been slow and that’s not the main reason for this review. The reason for this review is because I was waiting in line with only 1 car in front of me for 30 minutes. I would have drove off but they took my money to pay within 5 minutes. I watched 3 cars order behind pull out of line and leave. All the orders were wasted. The thing that upset me most was when I got my food it tasted hours old! The fries were warm but hard and nasty. The nuggets didn’t even look like chicken when I broke them a part.So please help me understand why I waited so long?The manager Ms. Joey replaced my order and was very nice and understanding. I have them a 2 star because of her and a 3 star because in love my city.
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March 2024 by melody ross
Waited in the drive thru after we ordered.....for cold food and unmelted cheese. 5 cars behind us received their food before us. NEVER AGAIN!!!
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March 2024 by Jaime Mendoza
I don't know what's going on with the Wendy's In Shepherdsville But it has gone downhill!!! My burger was definitely NOT cooked fresh!!!..There wasn't any ice in the soda machine!!!..and then the redhead at the counter had an ATTITUDE, NOT just with me but with a customer that was ahead of Me..Tried to give them another chance...BIG MISTAKE!!!!!...*Update (3/7'24)... tried it again this place still SUCKS!!!!!!...
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March 2024 by Bill Murray
Went there for breakfast on my break. 8 minutes later after being told 1 minute I said "Hello, are you there?". The lady then rudely said "you don't have to wait here, there are other places to eat around here'. Only 1 other car in the drive thru and they were sitting at the window the entire time. Rude disgusting behavior.
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March 2024 by Denver Rayl
The fries could have been more crispy, the frosty machine was broken, the ketchup dispenser was empty. The only good part was getting my drink.
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March 2024 by Ozzy Fan Since Birth
Worst meal I've ever had from a Wendy's! Cold fries, meat over cooked. Yuk.
