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November 2023 by Evelyn Mckinney
It seems like I have to go to the car. Wash twice to get my car clean the backside and it's front is not always clean. And usually the host don't work too. Vacuum your car out sometimes. You don't have a worker to help you.The price went up. I don't get to use it that often.
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November 2023 by Daniel McIntire
I just canceled my membership here that I've had for the past couple of years because the locations have gone for five stars to one star. They're dirty. I was at Dixie highway today. It's always dirty and half the vacuum cleaners don't work. But today not a single vacuum cleaner was working. All the rags were soaking wet laying out in the cart. I'm taking my membership somewhere else. These places have significantly declined over the past over this summer
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November 2023 by Barbara Chumbley
Very convenient car wash with towels and spray cleaners for use. Doesn't wash car as clean as use to and only sprayed one side at one point. Wheels are never cleaned. Power sprayer doesn't work. Think they need to service the equipment. Gets the dirt off.Services: Auto detailing
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October 2023 by Mujib R.
In location 10 days before my billing cycle I told them to cancel my membership before my cycle bill and they said okay but didn't do it, then on 22nd they charged me $45 and I reached customer support and they said we have 7days cancellation even I explain and didn't refund my money back. This company is scammer.
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October 2023 by jonathan
GO TO TAKE 5 DOWN THE ROADZips is one of the worst car washes on dixie or probably just in the city. i went there a couple of days ago and it was being ran by a rude woman who was talking on the phone the entire time. when my car got stuck in the middle of the car wash, it took her about 5 minutes until she noticed (and that was because i had honked my horn). even then, she was rude, clearly irritated that interrupted her very important phone call. eventually, i start moving again and this time the water just shuts off right before i get to it, so there was just air blowing off the soap from the beginning. the next morning i noticed a big long scratch on the side of my car. i paid 18 dollars to get my car damaged, to be yelled at, and to not even have any sort of an actual cleaning done.
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September 2023 by Nancy Graham
Used to be the best place for an automated car wash. Now, usually only 1 person working. Eliminates the person to help guide your car, or give you a freebie car freshener, or even to power wash the front of your car. I miss the service of the previous car wash operation.
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September 2023 by Paul Barbour
When you pay 24 buck for a drive-thru car wash I atleast expect to be clean. Nah that most definitely is not how it went. My truck was still dirty and also had alot of soap everywhere. I don't complain to management I just don't go back.
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August 2023 by Alisa P.
Please do not waste your time or money. I was having a company car cleaned so it could go out on the road. I needed a receipt for my expense report. Wouldn't give me one. the assistant wouldn't help me and wouldn't let me cancel and leave.The least expensive wash is $12, which does a mediocre job. You will be hard-pressed to find a working vacuum. Most of them don't have any suction because a good portion of the hoses are disconnected and laying on the ground, breaking the seal and suction. The machine you run your floor mats through wouldn't even turn on. HUGE waste of time and money.
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August 2023 by Margaret Anne Smith
The car wash usually gets the car clean, but it seems there is always something different that is working or not working on the wash cycle. It is a good value and since I have the monthly account, the service is convenient. The only complaint is that each time they have gone up in price, they change it without notifying us of the increase.
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August 2023 by Jennifer Jones
I wish I could give this ZERO stars. Right off the bat, they tried to sell me a membership. I said no, and I'm glad I did! None of the vacuums worked well enough to pick up ANYTHING and the mat cleaners weren't working. I tried 3 vacuums and 2 mat cleaners. My car didn't get very clean on the outside either. Trying to find a contact email for customer service on their website was impossible. Horrible experience. I will go out of my way to use a better wash.
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August 2023 by Susan Crunk
I was happy to say the car wash was open. That’s why I joined zips membership club because it was fairly close to my house. It had been closed the last couple times I had been there, so I was very disappointed. That being said there are several details that are missing at this car wash, the blowers did not work. My car was still wet and streaky when I left. My hopes are that they will get these problems resolved in the near future.Service: Car waxing
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August 2023 by Turquoise Garnett
This car wash use to be great(Dixie And Gagel) but I’m not sure what is going on, the vacuums do not work and have not for about a month. The employees act like they do not want to be there. I use to get my car spray les off before I go through the wash but they don’t do that anymore. I will drive 15 min to a different location than go to one that is 5 min away from me.
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August 2023 by james owens
Dixie highway. More than half the of vacuums don’t work. Place was dirty. No cloth towels to wipe off car. Car wash did not dry my truck properly. This one has got to be the worst one ever. I usually go to the one in Clarksville but the last couple of times I’ve gone there it was closed and technicians were there working and I wasted gasoline high as gas is. I’m thinking about closing my monthly account unless there’s some changes. Btw. How do I stop my monthly account?
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July 2023 by Brandy
I absolutely love this car wash! The staff is always so nice and friendly. I spoke with the manager Stefan the other day and he was so polite and helpful explaining how much I could save with a membership. So thankful to have a great car wash in our community!!
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July 2023 by Minnie Sullivan
Most of the time the one at Dixie and Gagel does not open on time. 70% of the vacs don’t work. A couple of times I didn’t get any soap! And they keep changing my monthly price!! I’ve had it changed back to the basic $19 or $20 monthly what I signed up for….after it was changed to &35… now it’s $25!!! Get it together people
