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December 2023 by Cody Gore
Good group of folks at this store always willing to go the extra mile to make things easier.
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December 2023 by Tammy Wishman
After sitting for a half hour to get waited on, only 1 customer in the store and 5 associates. Take my business somewhere else. For the refrigerator that costs 599 at Lowes, u can get one here for $1100. And not as nice at Lowes. Which are you gonna buy?
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November 2023 by Kathy Moles
Have a hard time returning something when you nolonger need it.
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October 2023 by Ross Crabtree
they don't fix nothing they are the most rudest people you ever talked to them when you tell them to come get it it takes them over a week but they don't want to wait on that they just want money they don't want to fix there junk I will never step foot back in arons door
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October 2023 by Arlene Wallace
I just live going to there. The people and employees are great!
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September 2023 by Lena Stephens
Friendly service, found exactly what I wanted.
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May 2023 by Nick Centers
Gonna type this review a 2nd time. Mainly because Google or aarons had it removed for some reason. Basically I contacted aarons in somerset Ky to make a 150.00 payment in good faith. Well due to no one putting the actual 150.00 number in, somehow after me repeating it multiple times and getting reassurance it was a 150.00 payment...mistakenly according to them...I was charged 299.00....Instead of them calling to notify me of the mistake and apoligize, they apparently attempted to refund it quick so I wouldnt notice and not call to tell me they messed up. Which is dishonest by itself.Luckily my bank sends notifications. So I called back angry and asked what happened. Only then did they attempt to explain.I asked when I should get my money back. Basically was told "I dunno probably today" I still havent seen my 299.00 as of writing this.Customer service is useless.They cant see any of this and told me to contact the store again. Only then was I told 1 to 5 days on a refund.If they can take the money, they should be able to refund it as fast. Not 1 to 5 days...or probably todayAt this point I am no longer calling in or using my card to pay. Cash only so i can control the numbers and what they take. They cant be trusted to put in the right numbers like adults after 150.00 was said multiple times on the call. And it was said multiple times. So I will count the money for them so there are no more mistakes.Also called to explain this and was told the person responsible would call me back. They did not.If this route doesnt work, i will terminate my agreements. And find a better store option.My advice is dont call and use your card. Go in so you can see what they are doing and refund you cash on the spot.Filed a complaint with regional management team. Was sent a generic email about getting a response in 1 day.This runaround isnt needed. And definitely not worth the prices this company charges.
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May 2023 by KYak Angler
Mostly friendly staff, prices are fair for what everything is nowadays. Love the layaway style SAME AS CASH time that they offer to avoid the leasing fees. Highly recommend
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May 2023 by Tiffany Bolen
Bought what I was told a new couch and love seat which was totally junk. So I had them order me another one, and waited weeks to finally get what they told me was new, and it was bigger piece of junk than the first set I got so I told them to get the junk and take it all back. I would recommend buying from them I didn't find them trust worthy at all. Nor their stuff reliable. Not my opinion just simple facts.
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April 2023 by ed kubiak
Got a nice dryer at a good price and the payments are not to long. Friendly staff went out of their way to deliver it the same day
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March 2023 by Julie Sumpter
If you want furniture that has bedbugs, delivery people that will put holes in your walls and them to steal money out of your banking account. This place is for you!
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February 2023 by Ben Sumpter
If I could rate this “company” negative stars I most definitely would.
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January 2023 by Suzanna Girdler
Very professional, has helped me with any question I have had. I highly recommend them.
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January 2023 by Wesley Reed
Very enjoyable experience Monica Williamson was very professional very courteous very helpful thank you
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January 2023 by Jessie Johnson
If you see something just came out and you can't afford it then this is the best ever