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October 2023 by Molly Dillingham
Had my phone screen replaced 4 months ago because of water damage, I was given a warranty for six months and was told if something happened to my screen other than water damage they would replace it. I went today 10/13/23 to have it replaced for cracks and other screen issues. I was told then that my warranty was out, because it had been right at 7 months and that I would have to pay full price because of my warranty being past date. Knowing this was not accurate I go through my transaction history and find that it had in fact not been 7 months and had only been 4. When brought to their attention, they gave me a different excuse as to why the couldn’t honor my warranty.
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August 2023 by Eric Lay
I had been reading reviews on batteries for my motorcycle and decided to try a Duracell. I placed an online order through batteries plus then called the next morning to make sure they had it in stock before heading there to pick it up ( 40 minute drive from my house ). I was told they had received the order and had the battery in stock. When I got there to pick the battery up I was given a battery that wasn’t a Duracell so I asked about it and was told it was their equivalent to the battery that I had ordered, with the same two year warranty and all but the Duracell brand batteries were on back order. I’m overall satisfied with their battery so far but can only give three stars because I didn’t revive the product that I ordered and wasn’t informed when I called that it wouldn’t be the brand that I had ordered.
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March 2023 by James Dinda
Bought at least 20 batteries from them , but. All 3 were sitting on there , in front , ask about buying acid they said they only have 5 gal , I am very disabled so I ask if I could see one to see if I could get it out of my truck, they sat there and said it's heavyi asked 3 times , to see it. I WILL NEVER BUY MY BATTERIES FROM THEM AGAIN, LAZY 3 PEOPLE AND NO ONE IN STORE.
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March 2023 by Argentum
Good, way too expensive though.
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January 2023 by cheryl Adelmeyer
Any kind of bulb can be found here from appliance, car, to household. I find that this is the one place that will dispose or recycle my small household batteries. Don’t throw them away.
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December 2022 by Linda Morris
I have little knowledge regarding the new technology I admit. I thought I broke my tablet because it would not charge. Got another ...an expense that was difficult but necessary. It would not charge after a few months! I took both today and Clay fixed both in moments and didn’t charge me anything! I nearly cried. You just don’t see this kind of service these days.
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December 2022 by Steve Bumgardner
Friendly staff and always helpful. Always have what I need.
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September 2022 by Audie Brock
I bought a key fob for my Jeep from our local Batteries Plus Bulbs. I gave $205 for it which include programming. Less than 1 week after purchasing it I noticed the end of it (the part that goes into the ignition switch) was separating but it still worked fine. I put a rubber band around it to help hold it together in the mean time. I returned to the store and asked if they could fix the end where it was separating. They took it apart. After about 90 minutes the manager, I think, some woman, said they couldn't fix it and the warranty wouldn't cover it because I had dropped it and broke it. I told her it had never been dropped and it must've been made of inferior material. They put it back together and gave it back to me. Then when I got to my car the fob wouldn't work. It was working fine when I brought it in. The technician apparently broke it when he took it apart. Now I have a useless, non-working, 1 week old, $105 key fob. I will never return! I advise everyone to avoid this store because they won't stand behind what they sell!
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September 2022 by Dman Money
I called for a watch battery which they had, and the salesman had the battery in his hand as I walked in the door. Very fast, good helpers. I now have a working watch againThankyou!
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February 2022 by BrokAgain CanAm
I called for a watch battery which they had, and the salesman had the battery in his hand as I walked in the door. Very fast, good helpers. I now have a working watch againThankyou!
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September 2021 by Tawanna Yelton
Been attempting to get a fob I bought through them to work 4 times. It works when I am at the store but not after I leave. Spent nearly $150 and we are on a fixed income and need a second fob for our car. Very frustrated.
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July 2021 by Regency Reds
Great service, friendly staff
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June 2021 by Joe Taylor
I called the Somerset store about a tractor battery. The fellow that I talked was super knowledgeable about batteries and made some suggestions as to battery group I needed. Went later same day and got the size that was suggested. The guy was spot on, battery works great. I plan on shopping there again.
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June 2021 by Pam
Batteries Plus was very helpful with a cell phone issue. Entire staff knowledgeable and friendly. Highly recommend.
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May 2021 by Steve Whaley
Easy online battery lookup and ordering process. Great discounts. Quick and easy pickup.