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February 2024 by Gretchen Holiday
When you decide to take a retail job customer service is a must .I understand company policy,but your store relies on our money,and life happens company policy takes a back seat, my daughter passed away I just left the hospital and I need to pay my phone bill , Rocky the "store manager" who personally knew me deny to help me , because I didn't have my id on me ,Rocky stated" nope I can't take your payment,I know you but it's crickets new policy no Id,no payment,today when the towers was down he told a customer it's was not his problem the towers was down,and what did the customer want? Him (rocky) to climb the tower to fix the problem and then process to tell the customer to get out of the store right now,I hope somerset cricket can do better other than Rocky ,the nice homeless guy needs a job ..@Cricket
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January 2024 by Teresa Singleton
They have a very friendly and helpful staff. Worked with Haley and Bailey. Got in and out quickly. They took care of my issues and I was on my way.
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January 2024 by Sandra Marchino
I was there only as an observer. In my opinion, while watching the transaction, it seems very manipulative. The sales people wanting the transaction to go their way. It didn't seem they want to resolve the customer's problem, but make a sale for another line. If I just want to buy a phone, a Cricket office would not be on my list.
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September 2023 by virginia keith
I took my friend to Cricket, she has insurance and the team wouldn't stop until Diana Rose was satisfied. She ended up with a new phone
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August 2023 by Shawn Hill
Wonderful
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July 2023 by Omar Lopez
Think twice before switching to this company, since they block your phone for 6 months so you can't switch to another company in case you don't like their services. I switched to this company having a completely unlocked phone, and they told me that they had blocked me for those 6 months only with them
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July 2023 by Justin Daniel Roberts
From what I hear a great cell phone provider...
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July 2023 by A Bshaw
Nice patient ppl
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May 2023 by Leslie Marie
Hailey was the most awesome sales person I have ever encountered at a cricket location. She deserves a raise. Thank you Hailey for making our time fun and enjoyable
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November 2022 by Eric Smith
Great place , friendly service! Good customer service from the new and existing staff!
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October 2022 by Tori Miller
It's a good place, very helpful.
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August 2022 by Susan Fitzpatrick
Busier than usual today but they got me taken care of fast!
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August 2022 by Kaitlynn Wolsey
Never have a problem with my service!
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August 2022 by Justin Roberts
From what I hear a great cell phone provider...
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July 2022 by Panda
Every time I go it's always the same, there are no phones, no covers and no glasses, I would like them to improve those services, that's why I give it 1 star
