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February 2024 by Gretchen Holiday
When you decide to take a retail job customer service is a must .I understand company policy,but your store relies on our money,and life happens company policy takes a back seat, my daughter passed away I just left the hospital and I need to pay my phone bill , Rocky the "store manager" who personally knew me deny to help me , because I didn't have my id on me ,Rocky stated" nope I can't take your payment,I know you but it's crickets new policy no Id,no payment,today when the towers was down he told a customer it's was not his problem the towers was down,and what did the customer want? Him (rocky) to climb the tower to fix the problem and then process to tell the customer to get out of the store right now,I hope somerset cricket can do better other than Rocky ,the nice homeless guy needs a job ..@Cricket
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January 2024 by Teresa Singleton
They have a very friendly and helpful staff. Worked with Haley and Bailey. Got in and out quickly. They took care of my issues and I was on my way.
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September 2023 by virginia keith
I took my friend to Cricket, she has insurance and the team wouldn't stop until Diana Rose was satisfied. She ended up with a new phone
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May 2023 by Leslie Marie
Hailey was the most awesome sales person I have ever encountered at a cricket location. She deserves a raise. Thank you Hailey for making our time fun and enjoyable
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November 2022 by Eric Smith
Great place , friendly service! Good customer service from the new and existing staff!
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October 2022 by Tori Miller
It's a good place, very helpful.
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August 2022 by Susan Fitzpatrick
Busier than usual today but they got me taken care of fast!
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August 2022 by Kaitlynn Wolsey
Never have a problem with my service!
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August 2022 by Justin Roberts
From what I hear a great cell phone provider...
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June 2022 by Misty Wade
good service, reasonably priced phone and plan.
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February 2022 by Sonja Adams
Cricket has been my service provider for a few years now and they are great. The service ia good amd anytime i have a problem their quick to fix it. Also there in store employees are awesome. They are very helpful!!
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February 2022 by Brad Hale
Good help with broken phone for Tim
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December 2021 by Melissa Collins
Man wouldn't turn my cricket phone on,fixed some things on my government instead
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September 2021 by Chastity - “BedRoom*Talk” Book Consultant
Customer service was good..Store was well kept ..And they were servicing the public inside, NO MASK NEEDED‼️
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September 2021 by Eric Engelkens
Go here every month to pay my phone love it nice friendly staff, and I'm usually in and out
