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March 2024 by Vanessa W.
Very happy with service car was nice and the staff was very friendly I called a day before had all needs met. Highly recommend
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February 2024 by Taylor Speaks
Excellent staff and service.
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January 2024 by Greg Webb
Great experience with great workers no problems would highly recommend.
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January 2024 by Peache princess
Nice clean fuel efficient vehicles with friendly staff
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December 2023 by Keith Thompson
It's a very clean place and and very nice rental cars
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November 2023 by Mark VanHuss
Awesome people great price and always willing to help. Will definitely rent from here again
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November 2023 by NW thenmws
They had a nice clean car ready for us! Customer service is outstanding! I do recommend this place! Keep up the good service
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November 2023 by Nicole Crabtree
We enjoy the Somerset Kentucky Enterprise location! The staff there is amazing and always makes sure we have the best experience!
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September 2023 by Chad Tindall
Somerset branch provides excellent, top-notch service in meeting my family’s rental car needs. The staff goes above and beyond to always make sure we are taken care of, thanks again!
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September 2023 by Jon Hall
Called the Somerset office to rent a car and got stuck on hold for 30 minutes with no one answering. Not very professional to not answer the phone for a new customer.
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August 2023 by Billy Bruss
I was previously in an accident and was supposedly first on the list for a vehicle after 4 days passing by the same location in Somerset KY and being told that as soon as one was available I would be contacted. I stopped in the location and the girl behind the counter, not taking her eyes off her phone to acknowledge we had even approached her, barely made an effort to try and assist us. This is the time that you would think that someone could atleast take a sec to tell you that the 30 plus vehicles sitting outside were all going out today and to my amazement being told that I was first on the list for over the total of 7 days and the kind of treatment that location provides I would not recommend anyone to this location. And to make .atters worse there were several employees sitting and standing there playing with their phones as well. I have been in managerial positions and am certain that I would let every one of those staff go in that facility. To make matters worse I was also laughed at before walking out by the little blonde boy that was standing there at the keybox. I am still out of a vehicle and on foot today awaiting Statefarm to release my money after the total loss of my vehicle and to know that I spend money every month to insure I will have a rental available if need be and enterprise being one of the largest rental agencies out there, I will never pay for a rental in my auto insurance policy again I will take that money and put it into a savings account and use it to Uber from now on... people need to go to work and do the service they are paid for. Very dissapointed
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July 2023 by Kyle Campbell
Good service, friendly service. Will do business with again.
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May 2023 by Crystal Davis
Theives! Nastiest car I ever rode in and the hidden charges on the insurance will rob you blind. I gave them this one star so I can warn you all. They got $375 of our insurance company and took $534.54 out of my bank account they took out 2 days in a roll a couple of times and I didn't even know till I got my bank statement. Wouldn't recommend to anyone! And I found out I'm among several they did this too.
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February 2023 by Don Freed
The Somerset Enterprise folks were very helpful after my car broke down and was towed to a local shop for repair. They were kind enough to pick me up at the dealership and then return me to my car when the repairs were completed. Friendly and efficient staff. I might add that I saved a fair chunk of cost by using an outside agent for this rental.
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February 2023 by Jason Goodman
The Somerset Enterprise Team gets it. The customer experience is Outstanding! I rent from this location often and the level of customer service is fantastic.
