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August 2023 by Madison A.
I was looking at Nissan 2015 Rouge Select S. Upon looking, I told my grandmother I should do CARFAX search and he said "no need, I have it". So he tells me this vehicle only has 1 owner he also told me this vehicle doesn't have any recalls, no accidents or anything. Lies! Upon doing my own research on CARFAX reports there are 9 recalls on this make and model, this vehicle had 3 owners and has had an accident. He up lied. Please do your research before making a purchase. Especially here.
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March 2023 by Hayden Gambrell
Worse car lot I have ever even heard of by far!!!!!!! I wouldn’t buy a car here again if I had to walk every day of my life. The owner (serena) is as two faced as they come!!!!! She sells trash!! It lasts only until the bank pays her for the vehicle!!!!!! She won’t fix anything she says she will!!! She makes down payment agreements for every customer, knowing that they won’t be able to pay a monthly payment; and finish’s paying a downpayment!! She writes temp tags out 2-3 months ahead so she don’t transfer tags on time!! She never pays anyone for anything! Everyone in Somerset talks about this car lot! My sister tried to go by there and I wouldn’t let her!!!!! Furthermore she won’t even pay her employees anymore!! Everyone has left, even a boss from the last time I was there. The only people she has left is some obese girl, a dark slick man, and she hides in an office and won’t pay anyone or fox what she’s promised to fix!!!!! Get the heck out of Somerset 27 auto sales!!!!! You’ve lost all the business!!! Cross posted on every review site I can find as well as turned in to the better business bureau!!! She will not get by with running this scheme anymore!!!
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January 2022 by Angela Faye Stogsdill
I bought a 2009 Chevrolet Equinox tonight from here. I greatly appreciated Kasi and her manager helping me with this purchase. Very friendly, helpful, and knowledgeable staff! Kasi helped me so much and I highly recommend her to anyone looking to buy a car! Thank you all ?
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January 2022 by Ash Moskonas
27 auto sales are liars and sell lemon cars!!!! I’m a single mom that needed a car asap and they took complete advantage of me the whole time! They are very unprofessional horrible people. I do not recommend kaci to anyone! She is the one who sold me this car and i bet she’s had fun with her big commission she got off me while I’ve been struggling with a horrible piece of crap car the whole time
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September 2021 by Ashley VanWinkle
Worst place I’ve ever done business with. We have in writing things that were supposed to be fixed on our vehicle and they never fixed it. It’s been almost a year and still nothing. They never call back when they say they will. The screwed us out of our warranty we were supposed to get. And they are VERY unprofessional with how they conduct their business. 10/10 do not recommend.
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August 2021 by Courtney Adams
Kasi was super helpful! I recommend her if you’re going to head over to 27 auto sales.
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August 2021 by Scott Tindle
Great people that work there my salesperson she did everything she could to get me in a car Kasi was great will go back and buy another one
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November 2020 by Rob F.
Giving one star because I have to so I can leave a review. I would like to give zero stars. I bought a 2011 Jeep Liberty about a year ago. My daughters first car. Within a couple of weeks there was an issue with the transmission. Called them and they did service it. At that point we were told the car looked good and would be fine. Within a couple of months we had to replace the engine. When we called to ask if they would help repair it they only offered to help us find a replacement engine. After questioning the problems we were having their response was that we did buy a used car. Touche' This car has been a nightmare. Anything and everything you can imagine has gone wrong. A/C, engine, transmission, power window, oil leaks, steering problems, etc. We have put as much money into the car as we paid for the car. This car has left my daughter stranded several times, and at this point we are ready to cut our losses. We have bought many used cars and this has been the absolute worst experience. They do not stand behind their product once you drive it off the lot. I would not recommend purchasing any type of vehicle from them. I have learned always buy a certified used car. Happy Holidays!
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March 2020 by Amy Davidson Caudill
Awesome sales personnel and good people.great deals!!!
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March 2020 by Dustin Wayne Vaught
Love doing business here. Alway a pleasure working with cooper there. Highly recommended him to anyone looking for a new vehicle
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March 2020 by Candace N Randall Dishman
Great place for for next ride, they helped me out a great deal!
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August 2019 by Dylan Calloway
After multiple tries at numerous car dealerships with nothing to show, a last minute decision was made to try 27 Auto per recommendation from a friend for a reliable vehicle for my family. Not only was I approved without good credit, but Cooper and everyone there worked the best they could to get us into one with under 100,000 miles at a price that I never thought was possible. Everyone there was incredibly friendly and did whatever they could to make my first big car purchase as smooth as possible. Amazing people, wonderful experience, 12/10 would recommend to anyone!
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August 2019 by La Nena Santana
great services, they were very professional and find me the best deal. Thank you 27 Auto Sale.
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May 2019 by Chad T.
On March 22nd I went into this dealership and purchased a car port from Mr. Ricky Bryant. Upon purchase and he told me that the quickest he had seen a carport put up was 4 days and the longest he had seen was 2 weeks. He was very helpful in helping me pick out colors and everything for the carport I want to purchase. Today I went into the dealership to try and find out a timeframe on when my carport would be delivered. At the time I purchased he told me that his son Cody had also purchased a carport. I have called Eagle carports over the past week with no reply from anyone from their office and last night I went on the Internet and read some reviews on Eagle carports and every one of them was horrible. Customers complain time frame, broken promises and longer than expected set up times. Today I stop the and on my way to pooler and just asked Mr. Rickey if Cody had got his carport set up yet and he said no. I told him that if I would have read reviews on Eagle carports before purchasing that I probably would have went with a different brand and I explained to Mr. Rickey that this wasn't his fault he was just the middle man and selling for Eagle. When I said something about the time frame and the fact I haven't heard anything yet or can't even get a callback he became defensive. He told me that he would look into it and call me back. While this was going on his Salesman blaine was sitting at his desk in look of disbelief. A older lady came out of the office and tried to assist the situation and told me she would call while i waited. I appreciated her offering to help. While she was doing that i was explaining to Ricky that I wasn't upset with him at all but that didn't seem good enough. He told me that he would pay me my deposit back if I wanted. I told him that yes i would because as a owner this isn't how you treat customers. He came from behind the counter and got in my face and ask me what I was going to do and to get my a** out of his dealership and that i wasn't getting my deposit back. I was in shock. He goes in the office and tells the lady to write this p**** a check so he can get his a** off his property. Good thing is a camera recorded all of this and i hope it has audio also incase he wants to dispute any of this. Once i finally got my check and was leaving he followed me outside which I noticed in my rearview mirror as I was pulling out. I have heard nothing but great things about this place as that's the reason I chose to purchase from them. After this experience in no way would I recommend anyone purchase from him, not blaming the other people at all just Ricky
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July 2018 by Dani Mae
I just want to say how much they have helped me I have very poor credit and was able to not only get a car but get the one I wanted. The team at 27 auto sales worked very hard for me and I am so grateful for that. Before I had a car that barely ran and I didn't know if I'd get to work the next day but now I don't have to worry about it. They are not pushy at all either they asked me what I wanted my price range so they could find me something I loved and they did. I ended up with a Dodge Journey my kids love it and so do I. Thank u guys again for all your hard work you really changed my life�
