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September 2023 by James Long
Easy to access counter, friendly staff
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January 2023 by Guitars Bloom
I would give them less than one star. They rarely open the drive thru and now they close for lunch regardless of how long you have been waiting in line. They need to shut their pharmacy down altogether if they can’t provide any better customer service than that!!!
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September 2022 by Danielle Damrell
The past 3 times I've had to have prescription picked up, the wait time is horrible. It wouldn't be so bad if the drive thru was open, but despite being within the correct opening hours (and no where near lunchtime) it's been closed and I had to go in. Which includes holding a toddler for 30+ minutes every time.
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April 2022 by Jennifer Mitchell
It is ridiculous how long the pharmacy wait time is. Ive stood in line a hr+ just to pick up prescriptions..Always say they are short handed. Hire back the cashiers that lost their jobs after bringing in self checkouts...
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October 2021 by Brent Dobbs
Slow but good
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June 2021 by Brian Carroll
Fill you tank up with plenty of fuel before going to sit in line. Yes I could go inside, but the line is most always just as long. Other than that, staff is always friendly, take the time to talk with you if need be.
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May 2021 by The Malpica Boys (JC)
So so slow, would definitely recommend going elsewhere to get scripts filled some people sit there in line at the drive thru and will wait for their script to get filled, some people have no respect and are very selfish.
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May 2021 by Douglas Swanner
I got fully vaccinated here!
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December 2020 by Lucy Smith
Every month there is an issue. I called was told Rx would be ready at 4. Arrived at 4 was told it wasn’t ready ( long line) I said I was told it would be ready. The attendant said hold on,,,, amazing she had my Rx. I went to get Rx on another day was told didn’t have Rx. I had been at the medicine shop told me they couldn’t fill it because it was ready at Kroger. I have left Kroger pharmacy. Very sad the lack of empathy the workers have for their customers. I have been a Kroger customer for many years in Ohio, transferred Everything to Ky. Painful, frustrating and too much time and energy to deal with. Let me give the shout out to the medicine shop filled my script in 5 minutes. And are going to coordinate my meds so I can make one trip a month for all. Not every other day or week at Kroger. Kroger needs to take time to re-educate and train your staff to put the customers first and do it right and friendly every time.
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December 2020 by Frances Mccloud
This pharmacy is the worst!! Every time i come to get a prescription they don’t have it or it’s at the other krogers. I will get a text it’s filled and when i get there they say “ oh it’s not ready!” Then they act like im putting them out in some way! That is their job! Anyhow moved all to medicine shop. Good luck with krogers!! They really don’t deserve one star!!
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November 2020 by Jan Smith
Friendly people. Accurate with their work. Helpful every time. Phone service equally good.
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October 2020 by becky walters
Horrible horrible wait time. Don't recommend at all. If I could give no stars I would.
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June 2020 by Mardy Burke
Our son is 100% helpless. We are his caregivers at home. His doctor comes when needed and as soon as she can. I depend on the pharmacy staff to help with my medicine questions. They are always friendly and explain all new meds to make sure we understand everything.
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June 2020 by Pat Crabtree
Wanted to check on a called in new script from a doctor in Lexington and no one will answer phone to see if I need to go pick up the phone. This is a reoccurring issue!
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June 2020 by Contractor Man
My Wife and I will be looking elsewhere for our medicine. The last two months I have been talked down to and have been disrespected severl times by different employees! On one insulin meds we were quoted 19.97 and when we got there to pick it up, it was 79.56 or close to that yet nobody knew anything and nobody remembered talking to my Wife about it. I have called ahead on automatic refills and said they would have it by 1pm on Wednesday only for me to show up Thursday and have them to tell me it will be 45 minutes because they are filling it now! One of the workers there in my personal opinion should be yanked over the counter and have his backside handed to him for his attitude toward people.