“I had to take a couple of 5 gallon paint back to the S-W store to be shaken ( they had been sitting for a while). Fred helped me unload from car and shook them for me. Having opened them and seeing they were very watered down, I did not want to get back to my location and find them in the same state. Fred assured me they were not and were good. I had to see for myself so I asked to see the paint. I could tell he was a little frustrated with my request as if I was questioning his task. Fred was very professional and graciously entertained my need to “see the thickened paint”. Fred gets 5 stars from me. He displayed awesome customer service to this “I have to see it for myself” lady. Thank you, Fred. You are awesome!”
“I have yet to redeem my gift certificate, but the kind words and welcome to the area was very unexpected?. I will post another review when I visit their business.”
“I had to take a couple of 5 gallon paint back to the S-W store to be shaken ( they had been sitting for a while). Fred helped me unload from car and shook them for me. Having opened them and seeing they were very watered down, I did not want to get back to my location and find them in the same state. Fred assured me they were not and were good. I had to see for myself so I asked to see the paint. I could tell he was a little frustrated with my request as if I was questioning his task. Fred was very professional and graciously entertained my need to “see the thickened paint”. Fred gets 5 stars from me. He displayed awesome customer service to this “I have to see it for myself” lady. Thank you, Fred. You are awesome!”