-
March 2024 by Bethany Chavez
I have never received such terrible customer service as I did from Darren at the downtown post office. He was one of the most unkind people I’ve ever encountered with as far as customer service goes. He did not try to help me and did the absolute minimal amount of work to consider himself a postal worker. He continued, and inserted his opinion about my husband in front of me; however, I hope one day he finds happiness in himself so, he doesn’t have to gain short-term satisfaction by tearing others down.Richard, on the other hand, was very kind and tried helping me. I appreciate his professionalism and the hard work he did.Thank You to all the postal workers.
-
January 2024 by Nicole Pulver
Said they tried to deliver my pkg. Even left my number to call if they couldnt get through the driveway. I made sure they could get down the driveway this morning. But i get a failed attempt
-
January 2024 by M E
Why would they schedule a delivery for a package; day and before 8pm, but then NOT deliver it, and lie that I put a hold on it before 7pm. I'm guessing the mail carrier was tired and went back to the post office. But why lie? I just want my package. USPS said it would be delivered today. Guess what? I want my books.----Out for delivery the next day Jan 9th/says it's been delivered, but guess what?! NO, IT HASN'T BEEN DELIVERED TO ME!This postal carrier, black car, white top is not very good at his job.
-
December 2023 by Sharron Price
Wait time is to long. Automatic system does not have a complaint number for you to use to talk to agent.
-
October 2023 by C H
Horrendous service, mis-scan packages consistently, go with FedEx or UPS if you have the option!
-
October 2023 by Grace Morgan
I can handle typical delivery delays, but don’t lie about not having access to my door or mailbox so you don’t have to deliver my packages. We have security cameras showing your excuse was falsified. We were home!!! One or two times would get a pass, but it seems like at least twice a month I get my mail/packages a day later than what I’m scheduled to with some bogus reason attached to the tracking info. I’ve called and complained, but I keep getting the runaround.
-
December 2022 by Youre Sosmart
Every time this time of year comes around the post office thieves at the Somerset Kentucky office come out. Stop stealing my packages!
-
October 2022 by Natasha Foster
Very Helpful, Service Was Fast & Worker Are Friendly & Very Knowledgeable & Informative.
-
August 2022 by Andrew turner
Awful the phone answering machine won't even give an option to put in your tracking number but keeps repeatedly asking for it absolutely retarded I can't even find out if my package is at this facility without driving there won't let me speak to an actual person
-
June 2022 by Dennis Aker
It was quick and easy and the clerk was top of the line
-
January 2022 by Kimberly Preston
The snotty attitude of the clerk at the center counter top today, dirty blonde hair pulled up. She was all smiles until I got to the counter, her demeanor completely changed, she said what do you need....all hateful like. I stated my business and paid for my item, she querked her head said anything else? I said yes one stamp, she snapped her head back and got the stamps out, it must have been painful. Witch
-
September 2021 by Joshua Lay
I have received other people's mail for 4 years even though there is a note in the mailbox that says our names only. Also my packages keep coming up "missing".
-
September 2021 by Aaron Barrett (Akhenaten)
I've never had an issue with this Post Office. I even had a PO Box there one time and it was a great experience. The staff is always friendly and always eager to answer the phone to help you with your questions. As Americans, we depend on the USPS and they deserve our respect and more funding!
-
September 2021 by Glenda M
Always Friendly Workers!! Fast and efficient!! Even through the Holiday Rush Season they kept the ball rolling smoothly!! Everyone there is hard working and Professional at their Job!! Love my Postal Service!!
-
February 2021 by Malinda Lindsey
They did a good job
