Victra is a local Verizon Authorized Retailer in Somerset, KY that strives to create the best possible experience. The store offers a full range of wireless devices, including phones, tablets, and accessories. The staff is knowledgeable, dedicated, friendly, helpful, and quick to assist. Consultants are described as awesome, patient, pleasant, upbeat, and hilarious, ensuring customers are comfortable and set up before leaving. The overall store is impressive, with a trustworthy and fun mission to connect technology to life. Many customers report an absolutely enjoyable time and highly recommend the store, stating they will gladly be returning.
Elijah, in the Somerset KY location, was our customer service person. He was more helpful and knowledgeable than anyone we’ve ever dealt with at Verizon. Customer service like we received from him today, is a rare thing and so appreciated !
June 2024
Corey was awesome! So patient with us old folks. Had us completely set up and ready to go before we left and made sure we were comfortable with our purchase. Very nice young man
June 2024
I got my new phone last month, Corey was great. Went in today to ask a few questions about my daughter’s phone, Jeremiah was great as well. Everyone is always friendly and helpful.
