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April 2024 by Tammy
Very unprofessional and rude. Want to charge you for everything! I will be calling Corporate on this location. I wanted even leave a star if I had the choice
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February 2024 by P.G. Shepherd
Great service! Friendly, attentive, and knowledgeable!
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February 2024 by Dylan Troxell
Great customer service. Made the switch to a new phone plan and phone super easy!
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February 2024 by William
Justin is very professional employee. Would recommend Victra Verizon store
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February 2024 by Ivana Mars
Absolutely enjoyed my time there. Austin was very helpful and everyone else were hilarious! I had fun going there for a cellphone case! ?
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December 2023 by trent taylor
Salesman was excellent I do wish process weren't so high but the salesman almost made up for it
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July 2023 by Stacey S
We should have stuck with AT&T. We still have the layout the lady at Verizon ‘sold’ us. Our bill has been insane ever since. Our phones were traded in last October, 2 iPhone 11s and an iPhone 13 and our plan is not what they signed us up for. We have had multiple calls with Verizon over the last 8 months and our bill is still $100 more than it was for the same plan with AT&T. I don’t recommend switching to this service at all.
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July 2023 by Krystal Lewis
Justin was welcoming, friendly, knowledgeable and patient as he helped us transfer our cell service to Verizon. He explained everything clearly and made sure that everything was working properly. We had a great experience moving over to Verizon!
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June 2023 by Notation Maniac
Good service and great discounts. They were genuinely trying to help us out with the price. Super cool place though pretty expensive
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June 2023 by Sandy Brown
We had a very knowledgeable and helpful salesperson. He was very professional, answered all my questions, and I was very pleased.
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May 2023 by Riggs fullhouse
I was taken care of quickly and efficiently. I will be returning if I ever need to go back to Verizon.
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May 2023 by Donna Scott
Samantha was great very knowledgeable was helped promptly and timely. Everything was explained easily not
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April 2023 by Tabatha Rhymer
Brandon was a very excellent sales man! I have very high anxiety about spending money and he helped calmed that anxiety so fast. He was very supportive of the plans and options I chose to take. I was in and out pretty fast and I felt like I was being taken into consideration within the entire time. I recommend him to any other customer who is debating on whether or not they want to switch to Verizon! Thank you so much!
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April 2023 by Ross Parker
Went in to transfer my 4 likens to a business account. After 2 weeks of failed communication by the team I returned to the store to return the new phone. Instead of transferring my pre-existing lines to a business account they opened up a new account, with 1 line. Once I returned the phone they made me pay a re-stock fee and said they would credit the 187.00 I was changed since it was their mistake and the phone was never used. 1 month later they still have not credited me and it’s showing as service is suspended on a phone I’ve returned. I’ll call the 800 number tomorrow and speak to a supervisor since the team in Somerset are apparently clueless on how to do their job.
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April 2023 by Kb Hudson
Elijah was great and gave me Jack’s email to contact about my plan. I’ve emailed him numerous times and have no reply. I’ve tried to resolve this thru Verizon business but no success there either.