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November 2023 by Charity C.
I am writing in regard to Wildcat Used Cars LLC located at 4469 South Hwy 27, Somerset KY 425501. I am very disappointed, and frustrated with how my family has been treated, please let me explain. I purchased my apple red 2013 F150 Ford, extended cab at the end of April of this year. Derrick was our sales representative. We $2,500 down and financed the remaining 17K, my credit isn't the best, so I got a high interest rate, it took me several months to save up and finally decide on what vehicle to be my daily driver. On the test drive, I noticed smoke coming from the passenger side tire, I was informed that the truck had a "small" oil leak, and it would be fixed before signing all the final paperwork. Let's fast-forward a little, the oil leak did not get fixed as promised and documented on the paperwork, even after bringing it back 3 separate times and having to make other arrangements for transportation. At one point it took 7 days before I was able to get my truck back. Since then, the throttle body went out, and I almost wrecked into another vehicle because as you know the truck doesn't stop when the throttle body doesn't work. I have replaced the front right wheel bearing, front and back brakes, and the back tires. This truck is a LEMON and I have tried to go back to the dealership (Wildcat Used Cars) and have spoken with office managers who assured me that they would help make this right. My credit score is not the best and their way of helping me was running my credit report again (more inquires against me bring my score down even more) to see how they could work numbers for me to trade the truck in, go upside down and try to finance another truck with the remaining balance. Fast forward again, this truck has been nothing but problems. I just paid another $900 to Bent Wrench Auto Repair who informed me that they found multiple cylinder miss timing phaser codes oxygen sensor codes and catalylist codes. They replaced the ignition system, spark plugs, R&R with coil boots. Replaced the vapor canister, purge solenoid, purge valve, and replaced the hydraulic system (vacuum pump). I have barely had this truck for 6 months, am I sure you now understand my frustration and disappointment. I have spent a fortune on making repairs that the dealership knew about and sold it to me anyways. As stated before, this is a Lemon Vehicle, and I am stuck making thousands of dollars' worth of repairs and I really don't have that kind of money. I am a hard-working female and feel like I have been taken advantage of. Please do not ask my opinion about how they do business. I asked them to buy the truck back from me and help me get into another vehicle or just give me the down payment back so I could find something reliable elsewhere. That has not happened nor has any kind of resolution been offered by the dealership. I have receipts, text phone conversations, and more to prove everything stated above is TRUE!
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September 2023 by Barbie Ham
The sales rep was wonderful. He was very patient without pressuring at all. The sales team worked to get me in a vehicle in my budget and worked with the lenders to get me approved. Thank you all!!!!
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August 2023 by billy abbott
Our experience with Chuck was awsome. Great place to purchase your next automobile. We will be back to Wildcat Used Cars in the future. Thanks again Chuck!
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August 2023 by Kim Watson
Very pleasant experience, staff worked extremely hard to get the payment that I needed. Ron Elliott was friendly, helpful, and very knowledgeable, he made my experience easy. I will definitely be recommending Wildcat Auto to my friends looking to get a good used car. Thanks to all that helped us get the deal we needed.
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August 2023 by Kim Etienne
I went looking for a jeep. Immediately was introduced to Ron Elliott. He was very friendly, helpful and very kind and not pushy to me and my mom. Explained everything I asked about. He was so helpful and ready to do whatever we needed or asked of him. To the looking at the jeep and doing alot of paper work. Lol he was awesome. Go get a vehicle from them. Great employees, huge stock of vehicles. Loved them from the moment we drove up. Kind and compassionate towards their clients. Thank you Wild Cat Auto's
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August 2023 by Chuck Sewell
It was a very pleasant experience, with no pressure or pushy salesman. Orion was very helpful and willing to work with us on our purchase. I highly recommend Wildcat Used Cars to anyone looking for a car or truck.
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August 2023 by Joyrenee Mounce
We had a great experience with Wildcat Auto! Thank you Paul for everything you did to help us buy our Truck! Honestly it was nothing short of a Miracle!!!
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July 2023 by Mike Butler
This place is as crooked as they come. Not only did they sell me a car with a going out transmission but most of there vehicles are rusted out junk boxes. I'm putting together a case due to the selling of lemons and the negligence of knowing that. If you got a lemon let me know
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July 2023 by Peggy Tallon
Got our car from there today. Perry was very fire and helped us through the process of getting it. I recommend wildcat used cars to anyone who needs one.
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July 2023 by Sharon Campbell
Although my GPS brought me to the site of Wildcat, it was confusing. There are 3 lots almost together, with 3 buildings, and all 3 buildings had the name on them. I had no idea which building to go to. There was an employee riding a golf cart who helped me find the correct place.
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April 2023 by Tammy Calef
My Husband and I were treated exceptionally well. Ron Elliot is a fantastic salesman. Everybody was very pleasant to be around.We will definitely be revisiting Wildcat. That you for a great experience.
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March 2023 by Brittany Abner
This is our second purchase from Wildcat used cars. They have a great selection of used cars at an affordable price. The purchasing process was done quickly and effortlessly. We were able to make a deal that was better than what we were anticipating. We had a great experience with Orion. We loved the father son duo. Looking forward to doing business with them again! Thank you all!
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March 2023 by Betty Lee
We would like to thank the people at wildcat used cars. We greatly appreciate Hannah Warinner for all her hard work for helping us with our Ford Expedition. We highly recommend going down there and talk with her.
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March 2023 by T K
Paul was an outstanding sales person. Great personality. N great to work w. Thank u Paul from the blaylocks
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March 2023 by Sarah Lower
Not normally a person to leave a review but I had to with wildcats. They are amazing and willing to work with you on getting you in a vehicle, They are very friendly and great if you have to take your kids as well. If you’re looking for an amazing salesperson that will make sure you get in the vehicle you want or need I would recommend Hannah warinner she is amazing!
