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June 2023 by David Marcum
Sorry people to deal with they will over charge you on there cars then when you go to trade it back in rub it in your face and tell you they over charge you and can’t help you on trade
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May 2023 by Katie VanNatter
Not for me per-say.My sister bought an SUV from them 5 months ago.The motor blew up in it a few days ago,and they refused to help her. She's on a fixed income, and she needs transportation to get to and from doctors' appointments for herself and her family.They charged her $100.00 dollar's to run a diagnostic on it,again, she's on a fixed income, and that's a lot for her to come up with. All she's asking is for them to fix it or let her get another vehicle. She is such a trusting person and was taken advantage of by then. So I highly recommend not going to them.
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August 2022 by Patrick Justice
Seems like a decent dealership. They let you pick your vehicle then work on getting your financing approved.. and salesman wasn't pushing for a sale.
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August 2022 by M G
Kind courteous staff that was very welcoming to two Ohio lady riders that took shelter under their sales tent ?. Thank you!
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December 2021 by michael wallace
They sent out this scratch off thing to win prizes from. I scratched off the scratchers, my lucky number was 11154, I see that prize #4 was $300 cash and it’s winning number was 11154. I travel 50 minutes to go get my prize. After reading the disclosure and calling to assure that I had won what I was lead to believe I won. I was basically told that the lucky numbers and the prize beside said number means nothing and another hidden number is the real winner. Hard to understand I know but read it again and you’ll understand. I am then told I won a $5 Walmart gift card after giving them my information. They should feel ashamed for putting that scam in peoples mailboxes this time of year only to find out you win $5 to buy a pack of gum at Walmart. Such a joke.
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June 2021 by Ellie
Great place to get your vehicle serviced at and Great price
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May 2021 by Ashley Tackett
Although their sales team is very nice, and will work with you on getting you in a vehicle, I have had nothing but trouble out of my 2016 Kia Optima, since the second day I have had the car (February 19,2021) my breaks have squeaked, my husband took the car to get it looked at, he sat there ALL DAY and missed a whole day of work, they changed the back breaks (which they weren't even squeaking) well that lasted about a day, started squeaking AGAIN , 10 times worse than ever
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April 2021 by Alicia Collins
I had the best experience today at Thornhill! Justin was my sales person and he was the best! Everyone that I encountered was nice and accommodating in helping me to buy a car that worked for my daughter and my situation.If you’re looking for a used or even new car I would highly recommend visiting them first!We love our car and can’t thank you enough!
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March 2021 by Ronnie Nadicksbernd
by far the most stress free I've ever felt when buying a vehicle. we weren't pressured or rushed into anything and before we signed anything it was explained very well. I definitely recommend
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September 2020 by Teresa Moore Hall
Friendly and honest when they tell you something they stick to it and don’t try and add additional charges to their price
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July 2020 by James Teeters
Amazing salesman and sweet deals
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June 2020 by Michael Goff
great people to work with you.
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May 2020 by Vannessa Woodrum Yeager
I bought a vehicle from them. They are very friendly and respected my wishes!
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May 2020 by Sherry Baker
They are very nice people and they work hard to get you in your new car or truck.And the guy that you really wanna see is Justin Harvey.he works hard for you.he made our dream come true.
