-
January 2023 by Craig Goodlett
My son and I have had work done by Donald and his crew and they always took care of us! The best thing was we never had to make any return trips! We have recommended him to countless family and friends and not one have been dissatisfied! Keep up the great work Donald and crew!!!!Service: Transmission repair
-
September 2022 by James Marshall
Great people and very helpful too they'll answer any and all questions you may have
-
June 2022 by Jarrid Taylor
They did my flywheel years ago on my 95 Explorer. They did a solid job with fair pricing!Service: Transmission repair
-
March 2022 by Brian Wayne
I recommend Thompson Transmission. There are so many ppl keeping their vehicles due to a shortage of new ones. Thompson Transmission is very busy helping its customers through these difficult times. Their prices are fair and they do good work. They are backed up a bit though. Recently my old car broke down out of state and they got my even older Suburban running for me so that I had something to get to work in while I wait months for a new vehicle to be built. Thanks y'all! It's shifting great again! The 12 month, 12,000mile warranty is very much appreciated.
-
January 2022 by Douglas Young
Excellent service . Good quality work
-
January 2021 by Eelektross Gaming
Great folks
-
October 2020 by Caleb Lee
Definitely know what they are doing. They fixed a problem quoted at $2000 elsewhere for under $400. Just because they actually knew where to look, what specifically was wrong, and how to repair it.
-
October 2020 by Derrick Lewis
Would take any vehicle to them because they r really good.
-
July 2020 by Robert Howard
Great guys rebuilt my c4 transmission and it works great Fair price and great conversation
-
July 2020 by Charles Howell
Sometimes you have to travel far to find an honest man, one who will go out of his way to accommodate you. Donald Thompson is such a man. As a complete stranger acting on the recommendation of a third party, I traveled an hour and a half from my home to Mr. Thompson's shop in Springfield. Mr Thompson allowed me to supply the clutch kit and he would perform the labor. So far so good. I dropped off my truck and picked it up the next day. On the trip home, with everything working perfectly, I discovered my truck wouldn't go into reverse. Alarmed, I called Mr. Thompson, who suggested I bring the truck back to his shop. He identified the problem as an undersized slave cylinder and removed the part I had supplied and reinstalled the slave cylinder I picked up the next day. He also installed a transfer case linkage rod and didn't charge me for either. I was stunned. Thompson Transmission is in a gorgeous farm area in Washington County Kentucky. His business is neatly kept, his men are uniformed. It is obvious he takes pride in his work and will go the extra mile for his customers. Experiences like this restore my faith in mankind. Good on you Thompson Transmission!
-
April 2020 by S McCauley
I have been dealing with Thompson transmission for years, very dependable and do excellent work; never had to take anything back for same reason!!!
-
November 2019 by Todd Shuck
Donald and his mechanics are some of the best around. I took my suv to his shop and he went out of his way to help me. He simply explained everything to me. Plus his prices are very reasonable. He is a honest hard working man.
-
July 2019 by michelle plays
Great service.
-
June 2019 by Coffee Table
They had my vehicle for 2 months and could not fix the transmission and speed sensor issue. They told me to pick it up and they would not charge me for the new transmission they put in. I took the vehicle to a dealership to have them fix it and they said that this new transmission had the wrong fluid put in it. Thompson Transmission put the wrong fluid in it and ruined the transmission they installed. When I confronted them about this, Donald the main mechanic said that if I wanted to see the receipt of the transmission he put in, then I would have to pay him $400 cash.
-
November 2018 by Hannah Ryan
I was recommended this place Grissom transmission issues going on and drop off your car and they had it back to me within 24 hours
