-
October 2023 by Chicago L.
This has been my Kroger for probably 20 years. At this point, I'm sorry to say I do the majority of my shopping at Target across the street and I'll definitely be checking out Publix when it opens. There are constant inventory issues and they no longer carry some of their own PS products. Sad, but true.
-
February 2022 by Mellicha Fowler
? love the people that work there
-
November 2021 by Mahesh C
Love to see lot of beautiful flowers
-
November 2021 by Lora C.
I have shopped at our Kroger in St. Matthews (Hubbards Lane) for over 25 years and think it's a nice place to shop. We have many other grocery options nearby like Whole Foods, Walmart, Target & Trader Joe's (my other go-to). They keep evolving with the times, with curb service groceries, etc. The produce is good quality for the $. The little clinic is handy. Many of the people at this Kroger have been working there a long time and are very friendly. My minor beef is with the deli. It takes forever to get meat sliced. The system they used to have was great because you could order at a kiosk and come back at the end of your shopping to pickup.
-
March 2021 by Suzanne W.
Very clean and friendly store not to big and always has fresh produce which is very important to me .
-
December 2020 by Jessi H.
This is my go-to store for groceries and prescriptions. This Kroger typically has a better selection of deli/cheese/sushi items than other Krogers. Though their selection runs a little low on the weekends. My rating is mostly based on the employees and staff. I work with individuals who have special needs. We come to this Kroger almost weeto practice community skills (paying, finding items at a grocery, managing crowds, etc..). Every time I have been here, the employees have been very kind and patient with the individuals I work with. They always show patience and care when allowing time for independence, and practice with paying and social skills. One time one of the employees even had a badge that stated his name as "Mr, Clause". Such a fun way to make a difficult year more festive for kids and adults alike. Thank you to the employees who have remained kind and patient, when shoppers are not.
-
November 2020 by Trey B.
Went into the wine and spirits section to ask a simple question and once I asked the question the two women behind the counter were very rude and acted like I was an a****** for even asking if they had a certain bottle of bourbon.
-
August 2020 by Dewey W.
I have always loved Kroger nationwide and can typically rely on the store for just about anything. Today I thought I'd use their pick up feature for curbside groceries. I ordered my groceries a week in advance to avoid a wait time. Now, I'm sitting around back watching car after car pull off with their groceries moments after parking. I have called to "check in" 3 times and the employee told me moments ago that they didn't have me on file. I know it's Covid, and many are using this service... But please don't offer this service if it can't be fulfilled.
-
August 2020 by Larry Cox
Crazy bad customer service! Went today to pick up my grocery order and after I arrived I was notified that they did not have my order. They had canceled orders because they were understaffed. I had placed my order the day before to be picked up today! How did they notify me? An email. So, of course being a Saturday afternoon, I didn’t get the email. A phone call would’ve been nice! There wasn’t even really an apology… Just a “ hate it for ya” attitude.
-
July 2020 by John Connelly
Until you enforce masks for patrons and employees you have lost my business.
-
March 2020 by Jeff Kennedy
Yes I recommend never had a bad experience there until today. Stopped by to get some quick lunch, grabbed some sushi. Now I am allergic to shellfish so I pay attention to that very closely, I picked up the cream cheese sushi that has no shellfish in it just cream cheese, cucumber and a few other things. Get home and it has crab in it, it was labeled wrong. Luckily I caught it before I ate any but I did touch it so my allergic reaction is mild. You all have to be a lot more careful though.
-
March 2020 by Bernadette M.
Super clean and organized store. I found what I needed with no problem. The staff was friendly and checkout was a breeze. Get a Kroger card to get savings and be sure to scan your card when you're at the pump as well. Parking lot is big and I haven't had a hard time finding a spot.
-
March 2020 by Diane W.
I Went to the Wine and Spirits growler bar last week on a recent recommendation. (after Lucky's Market was shut down) it had a nice selection , talked to the staff who seemed like old friends, and I bought a growler. They had a Woodford Reserve event this last Friday and I bought some nice gifts at that. TODAY-I went to get a pint and look around at the other items. It was like a scene in "Twilight Zone". The "friendly" people were anything but. In fact the one person said they couldn't wait for the Growler Station to shut down aft. I certainly won't be back.
-
December 2019 by Emily H.
This Kroger is very nice and the staff is always super friendly! Sometimes their produce selection is a bit picked through, but usually it is pretty good quality and they have everything else I need.
-
November 2019 by Rhona Bartels
It was nice. I’ve only been here once before after I donated at the American Red Cross.
