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October 2023 by Tony Susnick
Just went there for express outer wash. My car wasn't that bad. Still have bird dropping remnants on my car and soap streaks still on my windows.Even paid for a pre "bug prep". It's worse than what photo shows.
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August 2023 by Papi de Batu05
I happen to ask them for their Special ( $45)...But they Only do 1/2 of the car....that sure is a nice way to ripped u off. I asked them if I leave the car they would take care of it.." No we don't drive Any vehicle ".So, never mind then, I have to leave...they had more restrictions than a pregnant lady.
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August 2023 by Hillery B.
Having looked over a few reviews while I was waiting for my car, I was nervous that they wouldn't pay attention to the interior. No, they did nothing to the exterior of the car before it went through the wash lane, so most of the bird crap is still there. I could have gotten a rinse for less than half the price at any automated car wash. This place is a rip-off! The two stars are for the staff who wiped down the interior after it came out. But make no mistake, it's still dirty.
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August 2023 by Mark Hohmann
Great car wash. The best in the east end!
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June 2023 by Kate B
I have been using this location’s services for decades. There was a noticeable change in the quality of service when ownership changed from (I believe was) Thomas to what is now Sparkle Brite. Let me preface with my understanding that this is not an auto detail service. But the quality of their most expensive package was far from normal standards. I left with visible dirt on the rear of my SUV from 20 feet away. The wash itself nor the staff addressed this. The interior was additionally barely wiped down or vacuumed. The staff is likely being pressured to get as many vehicles through as quickly as possible. However, when paying for their most expensive package, you do have certain expectations. One of them is not having to finish the job once home. I see the staff working hard to churn out vehicles and appreciate their hard work. But this was by far the quickest times I have ever been in and out, no more than 10 minutes. Not a good thing. This included having to wait in line prior to the wash. I am prepared to spend some time at a car wash because I know it takes time to properly clean the vehicle. Unfortunately, I will be taking my business elsewhere.
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June 2023 by Bry Milby
Would leave 1 star but everyone was super friendly so I’ll leave 2. Don’t pay the extra money & just do it yourself…Services: Auto detailing
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June 2023 by Joe Reilly
Location off Chenoweth. $7 drive through yourself. Free vacuums after. In and out quickly. All I need fast and a very good price.
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June 2023 by Alicia Culberhouse
Don’t waste your time or money like I did. The people that work here are thieves. If you want to leave there with your belongings go some where else. A bunch of liarsServices: Auto detailing
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May 2023 by Brigett M.
I bought their most expensive car wash packet. I was shocked by the interior. The vacuum job was terrible, and I asked them to redo it. They took it back and redid it. When I left, I decided to pull over and look at the hatchback, and that was still bad I took it back and spoke to the manager and showed him the vacuum job. He said he would vacuum it again himself. These pictures are of my car being vacuum 3 times. Ridiculous. The excuss given was that car carpet is hard to vacuum. My answer "Uhhh yea, that's the service you provided:"
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May 2023 by Morrow M.
Third time is a charm. Terrible cleaning, abhorrent customer service. Beware of this car wash. Spent less than 35 seconds vacuuming entire car ($36). Asked supervisor to ensure it was clean because previous occasions was left dirty. Supervisor (Francisco) was extremely rude and obnoxious and said $36 doesn't come with a vacuum. Other employees witnessed incident and apologized for his behavior. Requested manager and he refused stating he was in charge. Refused rest of service and asked for refund in the spot. Do not visit this car wash. Bad service and careless and rude employees.
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April 2023 by J Hytken
There are much better choices for a car wash. This one is overpriced in my opinion. I was not satisfied after visiting this location. I do not plan a return visit. I tried one at Bardstown and I-264 and liked the results much better.
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March 2023 by Becky Walker
Paid for the full service plus extra $2 for my normal size SUV. Vacuuming was horrible and interior was half horrible. Will never go back again!!!Service: Auto interior vacuuming
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November 2022 by Bud Ware
Worst car wash ever. Huge waste of $30.Will never go back.Service: Auto interior vacuuming
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November 2022 by Lee Coco
First time! I am coming again. The towel dry was great!
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November 2022 by Rob Koch
You have to watch them or they will not do things and cut corners vacuuming. And they do not wipe down the inside of the car like Thomas did.
