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February 2024 by Betty B
What’s with goodwill changing the prices when you are checking out?! These are FREE items! They have prices posted and on a sheet for reference. But now when you check out, they can just decide to change the price!And today I even saw Dollar Tree items in there selling for $2.99 when you can walk 4 stores down and get for $1.25!A few weeks ago they had become a “million dollar store” and were bragging to all the customers about it. I guess they are able to achieve this by telling you the 99 cent item you brought to the register is now $6!!
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October 2023 by Jamie Summers
I've been a dedicated supporter of Goodwill for years, deeply valuing its mission of providing affordable goods to the community. Unfortunately, recent changes have left me disheartened and concerned.Prices have skyrocketed to levels that make me question the accessibility of Goodwill for those who rely on its affordability. While I understand that costs may rise, the extent of these increases is shocking.Transparency is paramount, and it's disheartening to discover that only a small fraction of the reported proceeds actually find their way back into the community, while a significant portion ends up in the pockets of Goodwill's CEOs. It's important to conduct your own research rather than relying solely on PR claims of donating 90 cents per dollar. This glaring contrast between the stated mission and the actual allocation of resources is truly disconcerting.I implore Goodwill's leadership to reevaluate pricing strategies and to be more transparent about how resources are managed. Reinstating trust with loyal patrons like myself requires a recommitment to the organization's original mission of community service and accessibility.In the spirit of goodwill, I hope that positive changes can be implemented to restore faith in an organization I've held in high regard for so long.
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August 2023 by Jane Mason
We enjoyed shopping there. Some prices were too much, but, others were fair and it was organized.
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August 2023 by Melissa
Love it. ❤️ great place to shop.
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July 2023 by Jeff Pearce
The prices are the worst in the state and I’m a reseller
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May 2023 by Sally Quinton
Prices are high. Anything that is any good they have it behind the counter and jack the price way up. Then they ask you to round up the change and donate it. How bout no.
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January 2023 by G Lynn
Very rude employees!!! Turned the lights out on us when it was not even closing time yet and came over and yelled “stores closing “ at us. Managers rude as heck and always making snide remarks… honestly they need to overhaul the employees there and we would all shop their more.
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December 2022 by BOB
i used to work at goodwill, i can tell you personally the elite employs at every location get to pick threw all the "good stuff" first and before they put it out on the shelves will set it up so there friend can come buy it for them and of course it was always marked down to the lowest price they could
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October 2022 by Janet V
The Stanford Ky location goodwill has gone down hill fast this year... this stuff is donated to you all for free which personally now ill donate to a church before i give to this "non profit"... GW does not care about its local customers just there "bottom line" so they are forced to over price things its not managements fault per say but they are being squeezed hard by GW corporate to make sure they reach a high quota every month the "owner" is only copy and pasting responses GW has given then to say for these situations i will agree GW does help people with disabilities get a job but only just enough so Ceo Mark Curran could make 2.3 Million without paying taxes what a pur evil company if you ask me
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August 2022 by Franzeya Choate
This Goodwill has a few very rude workers. They look like they just hate their job and you can tell by the way they treat people. Yesterday while I was shopping and getting ready to try on clothing, the guy who was working there Z Gundy stated we could not try on clothing. He walked to the back very fast to tell us that. It was only 7:20pm and the goodwill that day closed at 8:00pm. I mean really, you want people shopping here and it closes at 8:00pm but you close the dressing rooms at 7:20pm? We just tried the clothing on over our own clothes since we were not given the decency to try clothing on in a dressing room. I donate to Goodwill a lot but I won’t be making that mistake anymore.
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April 2022 by Kimberly Ballard
I will NEVER shop at another goodwill store again! The employees are so HATEFUL and RUDE! I have reported this store in full! Besides for donated USED items the prices are RIDICULOUS!!!
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April 2022 by George Bush
Good experience picking up a load here.in and out less than 1 hour.
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April 2022 by Mara Hill
This Goodwill has a few very rude workers. They look like they just hate their job and you can tell by the way they treat people. Yesterday while I was shopping and getting ready to try on clothing, the guy who was working there Z Gundy stated we could not try on clothing. He walked to the back very fast to tell us that. It was only 7:20pm and the goodwill that day closed at 8:00pm. I mean really, you want people shopping here and it closes at 8:00pm but you close the dressing rooms at 7:20pm? We just tried the clothing on over our own clothes since we were not given the decency to try clothing on in a dressing room. I donate to Goodwill a lot but I won’t be making that mistake anymore.
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February 2022 by Linda S
this is the most expensive goodwill iv ever seen... they get all this stuff donated for free... the CEOs continue to make untaxed millions... but still under pay all there hard working minions...propaganda says they give back to the community...but they sell all the good stuff on there website for max profitability
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November 2021 by sarah denn
Stanford use to have one of the best goodwills around but here in the past few months they are going overboard with pricing, the store in over crowed, I saw a few items that have been in there over a month. Maybe they'll figure it out again and price stuff to where it doesn't sit on the shelf forever.
