AutoZone on Taylorsville Road is a leading retailer of auto parts, maintenance items, and car accessories. Reviews consistently highlight incredible, above-and-beyond customer service. The staff is described as incredibly helpful, informative, welcoming, friendly, and courteous. They are dedicated to completing jobs and help to their fullest extent, often going out of their way for customers. Specific instances include staff successfully replacing a complicated headlight bulb and even making a house call to jump-start a lawn tractor battery, refusing any tip. Customers report being very happy with their experiences and highly recommend the team for any car part needs. While inventory can sometimes be a hit or miss, as not every part is always in stock, the store is praised for doing its best to meet needs. The overall sentiment is one of strong gratitude and reliable, five-star service that customers feel they cannot do without.
Michael and the team are always helpful and polite, even Sunday evening 30 mins before the store is set to close. I’ve been a fan of another auto parts store in the past but Taylorsville’ Auto Zone has changed my mind because of their customer service. It’s great to have a team that goes the extra mile no matter the... read full comment
June 2025
My husband works for the post office and is always fixing something on his delivery vehicle. The people at this auto one are always so incredibly helpful and informative. I'm glad to have them around to help us out when needed. 10/10 customer service
October 2023
five star all for jesse johnson! every time we’ve came to auto zone we’ve seen a friendly face whose always welcomed us and helps to his fullest extent, we so appreciate your help! we couldn’t have done it without ya bud!
