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June 2023 by Frank Owens
My moving truck had a mechanical issue 30 minutes outside of Cincinnati, where our office is located. The flowing day I called RBI to have my truck towed to a shop in Cincinnati. The young lady who answered the phone asked me why I wouldn’t have it towed to their shop which was minutes away. I agreed. A few hours later, they diagnosed the issue, fixed it and called me with a reasonable price. Thank you everyone at RBI.
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June 2023 by Stephen Ricketts
Blew a trailer tire on I75s found RBI on Google 5 miles away drove to there facility for help the guy that came out was the nastiest person I dealt with in my 21 yrs of driving would not recommend any one using RBI
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January 2023 by Roger Kuhn
These guys are Great.cant say thank you enough.. my son was 4hrs from home and slid into a ditch dew to someone coming to close in the snow and forcing him off the road.. he sat for over 12hrs waiting on a tow. And these guys were driving by an offered to assist him can't thank them enough ..Service: Car towing
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November 2022 by Elizabeth Waddell
Would 100% recommend. They Exceeded my expectations. By far the best mechanic that I have ever dealt with. They were fast prompt and fair. As a woman that does not have a lot of knowledge of car repairs both the office manager Brooke and the owner Ray make sure that I understood every process that was going on with my vehicle. As well as I had trouble with my insurance company not responding to me and the office manager Brooke Got in contact with my insurance company on behalf of me and took care of the entire situation. I am truly grateful and would recommend this company to anyone.
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September 2022 by Jody Bodie
We were stranded on Interstate 71on Wed, our travel trailer wheel bearings caught on fire. Ray got our trailer towed quickly to safety . Our axel had to be replaced along with the tire.Ray was able to get the parts and fix everything in a day and half just like he said he would. Ray and his wife,Brooke went above and beyond for us. We are currently heading towards Cleveland Ohio, so far everything is good. We highly recommend RBI for towing and repairs, they know their stuff and very good at it.
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August 2022 by Ken Stoner
Absolutely fantastic service! I was moving from Texas to Ohio, driving a 20 foot Uhaul and towing my car. The Uhual's transmission goes out in the middle of 71 North, 30 miles south of Cincinnati. Uhaul used RBI to tow my Uhaul. Ray showed up with his wrecker, and got me out of a dangerous highway situation in minutes. Uhaul decided to tow my truck the rest of the way, and RBI handled that as well. If you are stuck anywhere near Verona, Kentucky, I cannot recommend RBI enough!Service: Car towing
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July 2022 by Garry E.
My dump truck blew a fan belt just as I approached a service station. I phone RBI on a Saturday evening and the promptly came and towed my truck to a truck repair center. Very professional and courteous.
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May 2022 by Unc Ralph
Called RBI with a trailer break lockup told me what to check and solved it over the phone. Thanks so much! If you are in that area and have a problem, give them a call!
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April 2022 by Max Tockert
Ray came out in the early morning to save our family trip. Not only did he tow my parents to the nearest autozone, but he spent hours repairing the ignition module and enabling us to continue our trip. If I could give 10 stars I wouldServices: Engine repair
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December 2021 by Julie Combs
I broke down in the middle of the interstate and was scared to death because I was stuck in the fast lane at a dead stop with cars coming at me. The the gentleman driving for RBI stopped and pulled my car to the side to safely purely outbid the kindness of his heart and desire for my safety.
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July 2021 by Timothy Jones
I needed a mobile mechanic or tow. It's 3am, I was told nobody would show up until after 8am when they open. Yet you offer 24 hour service? This doesn't help customers stuck overnight.
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June 2021 by Merc Merc
This is the VERY WORSE place to use. They towed my truck to the wrong location then charged me for it. Then they scheduled another tow to take me to the correct location and never showed up. YOU HAVE BEEN WARNED!!!!DO NOT USE THESE GUYS FOR NOTHING. I WOULDNT USE THEM TO DUMP A PISS BOTTLE OUT THE WINDOW OF THE TRUCK. THESE EMBICILES WOULD PROBABLY SPILL IT.Service: Hauling
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June 2021 by trucker beardman
I happened to be near RbI truck and repair. Excellent service. The only thing lacking was freightliner being able to provide parts....
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May 2021 by JB1 TRUCKING
Tow service was ok but initially was complaining about the 'custom' bumper.dropped me off so I could get a room which was nice. When I picked up the truck it was disconnected from the trailer which would have been ok except they lowered the landing gear to the point of raising it to high to couple properly so I had to jack it down. Also my inverter was off and I didn't notice at first. Mind you I have a fridge full of food and a few freezer items so It would have been a nice courtesy to know that of course the bigger question is why did they have to go in the back of my sleeper to change a U joint ?. Also I tried to make polite conversation and felt politely put out after spending 1100. I would be considered a minority ethnicity in America. Not saying that's why... just putting it out there. So far the work seems good but that's an easy fix. Their price was reasonable and fair. I wouldn't call my experience bad but for certain amounts of money I'd like at least mild pleasantries. The office lady and the old guy were pretty nice
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February 2021 by Stephen Ray
This tow company is the best I've delt with in 13 years, the wrecker showed up in record time and was very nice and professional, which is surprising to see at 3am on a Saturday. On the ride back to my truckyard the tow drivers cab was very clean with no odors like smoke or B.O.
