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February 2024 by Lynn Case
Lu Ann is awesome, efficient, and friendly. Already scheduled for next year.
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October 2023 by Gloria Dodge
LouAnn, H&R Block Tax Specialist, is simply the most knowledgeable federal tax advisor and preparer that I have ever worked with in 50+ years of filing. She is professional but at the time very personable. LouAnn works in two different H&R Block locations in Kentucky.Nicholasville and Vesailles locations.You will not be disappointed!
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March 2023 by Kate Miller
Staff friendly and was able to get my taxes done at a timely manner.
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February 2023 by Kathy Fish
H&R Block was fast, convenient and professional
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March 2022 by connie elkins
Lu was so great to work with! She was so helpful and sweet! Would recommend her over and over again!!!
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August 2021 by Christine Rice (Tia)
When my husband called to ask questions about our refund, the lady said “I don’t know, ask your wife” do y’all understand how completely unprofessional that is?? And when my husband went in person to sign forms the lady there didn’t know how to answer his questions because she wasn’t the one who did our taxes. Just a complete lack of communication, absolutely appalling
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June 2021 by Marilyn Brown
The site kept telling me that there was an issue with my State and that I needed to fix it or I would not be able to E-file! It had something to do with completing my pension exclusion! I kept going back over everything several times and if I wanted help, I had to pay $69 to speak with someone! That would have taken almost my entire refund! When I would click on fix issues, it would not take me to the problem!!!! I ended up having to mail my return! I’ll be using another site next year!!!!!!!!
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May 2021 by Rose Flora
Mona is always very knowledgeable and friendly
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May 2021 by Curtis Reid
Im not satified at all i did not get my full federal return
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April 2021 by Barbara Hickey
Fast and complete service. I just showed up without calling ahead and dropped off my taxes. I was very happy and surprised to get a call from the tax professional the very next morning with everything done. When I returned to sign and pick up my package everything was in neat order . Envelopes were already prepared with address labels.
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April 2021 by Ashley Charies
had a quick good experience with you guys
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March 2021 by Google user
When my husband called to ask questions about our refund, the lady said “I don’t know, ask your wife” do y’all understand how completely unprofessional that is?? And when my husband went in person to sign forms the lady there didn’t know how to answer his questions because she wasn’t the one who did our taxes. Just a complete lack of communication, absolutely appalling
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March 2021 by Melanie Bahaw
I've been using h\\u0026r block for years. I have no intention of switching.
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February 2021 by Nancy Evans
I like to see what is being done and i do not understand why the Cares Act was not sent seperate i understand that it is all income but i paid my taxes already on it. It should be sent out and then do the yearly taxes seperate. I also thought my daughter would get one more year of moneyshe was 16 last year, I thought after 16 it was cut to 500.I just feel like even though they took me to a very high bracket was not fair.And I am dissapointed that H\\u0026R Block did not do the taxes seperate.
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February 2021 by Missy Banks
Because my tax professional is wonderful and very helpful
