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April 2024 by Link Day
This McDonald's is abysmal. The morning/day crew isn't nearly as bad especially when that one very polite man is on premise, but the evening/close crew.. forget about it. It takes forever to get your order and when you finally do get it.. more than likely is going to have an issue. I've sat and watched on multiple occasions McDonald's park numerous drive thru vehicles only to watch the customers walk back in and their usually missing an item or the item was made incorrectly. I've watched them change crew members more than a few times. Hint: maybe it's not the crew members you should be looking at. Good luck Versailles McDonald's.. I've seen other local restaurants turn their service around.. I'm holding out hope that eventually you do too.
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April 2024 by Stevie J
Sigh. Where do I begin? Instead of going over the entire laundry list of issues encountered with this restaurant over the last few years, I'll just share the latest two entries.Last night's experience: Diet Coke instead of regular Coke, a plain QP w/cheese instead of no onions or pickles (despite the ticket on the sandwich box saying it was correct), and ONCE AGAIN, the shake machine was out of order. Seriously? That dang thing is ALWAYS out of order. For the love of all that's true and holy, please stop fixing it and invest in a new one.Today, and this one's kinda funny, I ordered a McChicken add cheese and tomato. I get my order, pull up just a hair from the window to double check everything was correct, and guess what? It had mayo, lettuce, cheese, and tomato all right, but NO CHICKEN (see pic below). How the flipping heck does that happen? A chicken sandwich with no chicken? It night the mind.But ya know, I wasn't upset about it, because it was so ridiculous. I honestly had to laugh. To their credit, I whipped back around through the drive thru and they made me another one quick sticks, but still. You cannot make this stuff up. LOL
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April 2024 by Amanda Danner
Love this place always friendly people here.Kid-friendliness: Has a family oriented atmosphere.Wheelchair accessibility: Plenty of room for wheel chairs.
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April 2024 by Jon George
Been sitting in the drive-thru for 25 minutes. They can't seem to get it together. They need a whole new management team.
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March 2024 by Dena King
Family oriented, moderate amount of seating space, average customer service, variety foods & drinksParking: 3 rows of parking, 3 handicap parking spots by the doorKid-friendliness: I consider it to be kid friendly cause they have toys and your kids can feel comfortable being with their family/friendsWheelchair accessibility: 3 parking spots by the front door
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March 2024 by Cindy R
Lady with long black hair & glasses. Super rude. Eagle Lake Lawrenceburg
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March 2024 by Connie Nunneley-Brann
Wrong order, no condiments.
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February 2024 by Logan Ford
Used up my entire lunch break (30min) wating for one burger
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February 2024 by sonya adams
Great service and great
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February 2024 by Angela Pennington
I really love this McDonald's. They are pretty efficient!
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February 2024 by april blevins
After not eating much McDonalds for a few years i started eating it at this location (mainly through delivery) a few months ago. The delivery packaging looks nice & neat when i receive it and more order is usually good & right, plus the ice cream/milkshake machine has been working more often than i expected. They usually forget smaller things like ketchup packets, napkins or a straw (which luckily i usually have those items at home), but one time they forgot one of my large fries & my holiday pie.
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February 2024 by Hannah Guffey
I waited in the curbside spot for 20 minutes with no food even though the app said the food was on its way to me. I went inside and the person at the counter said “oh sorry I sent that to the wrong person”. They did not provide updates or do anything to correct their mistake other than putting a couple of apple pies in my bag that I didn’t want in the first place.
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February 2024 by Reid H.
Love the app!
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January 2024 by Lucy Frost
Poor service order was not right and very slow.
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January 2024 by Tom P.
Ordered food for curbside pickup 10 mins before I got there. Had to wait additional 15 mins. They were not busy at all. Also Diet Coke was a Coke. Not good spouse addicted to McDonald's Diet Coke.
