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November 2023 by Doug Haberman
Worst design and execution experience I have ever experienced.
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January 2023 by DreadedWombat
Not open on Saturday like the hours say... It's only 10:30, you should be open
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November 2021 by Ronald Isaacs
Visited showroom to pick out toilet. Customer rep was very helpful and knowledgeable. Felt good about our choice over big box stores. My plumber picked up toilet and installed it. My wife and I found two molding defects in the toilet. Caused us to think we were sold second quality American Standard toilet. Took pictures and sent them to customer rep. No response.
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November 2021 by Michael Lyons
Nice selection of whole house fixtures. Had to wait a good while for someone to be available to assist.
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November 2020 by Josh Jackson
I walked in to possibly purchase a whole home water softener system, since I had heard great things about their company. When I walked in, there was one person working the floor assisting another customer. I waited patiently for approximately 35 minutes with my three children and never was acknowledged one time, with only myself and the lady receiving assistance in the showroom. Disappointed with the lack of customer service and respect, I left and took my business elsewhere. I have never received such poor customer service. I unfortunately left with a negative first impression.
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November 2020 by Bobby Orr
This was a great experience! We are looking to remodel our kitchen so we made an appointment with Rae. She did an excellent job answering all our questions and listening to our must have items and features. We are very excited for this adventure! Thank you again Rae!
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November 2020 by Jon Mullins
Outstanding products and everyone is very helpful
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November 2020 by Joshua Winter
The clerk was rude and unhelpful over the phone
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November 2019 by Nick Johnson
Very educated and happy to assist.
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November 2019 by Elaine Williamson
I came to Winnelson because my usual plumbing supply closes on Saturdays now. I had been "repairing" my underground water supply line several times, it kept coming apart even though I was using (I was told) the proper size brass fittings ,this had been going on for months ! First time I walked into Winnelson the man (sorry I dont know your name) showed me that the incorrect line was used and there were no fittings to repair it. There just was not a correct size ,so ones I was told were correct by the other company were not.All the hand digging and being without water was terrible !! Thank you Winnelson for knowing your stuff !! You also found a plumbers # that did the work excellently and reasonably. Forever grateful, Elaine Williamson
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November 2017 by SciFit Athletics
First time in today. The guys are very quick and very helpful. Got my parts and was out the door in less than 5 min. They will be my go to plumbing guys from here on out.
