-
November 2023 by Tuna Fish
Instead of dealing with the people who have their prescriptions ready they have people whose meds aren't ready stand at the counter for minutes on end while they get theirs ready, meanwhile I waited no less than 20 minutes waiting in line behind them, I had already let them get away with an action that would warrant a HIPA fine in the past, I had perishables in the car and was pissed at the situation, I would advise you to go to the Independence Kroger pharmacy since they seem to have a little more sense about them.
-
August 2023 by Russell W.
I hardly ever fill out a review but responding to prior review by Heather about Walton Kroger pharmacy. I have been a customer there for years. I have never had a prescription not ready when informed one was & never encountered anyone rude. Thanks.
-
December 2022 by Wesley Kohler
Dont waste your time!!! I left without my prescription. Ill take my business elsewhere. First time was last time
-
November 2022 by Emmie Combs
I can’t remember the pharmacist name, but what a savior she is. My doctor sent a prescription in for my morning sickness that has been controlling my life. The medication was not covered by my insurance making it $400. This pharmacist found all the coupons, and deals she could to help me out and got it down to $118. And went the extra mile to find a pharmacy that was carrying it today, so I didn’t have to wait until Monday. I have never encountered someone so sweet, and caring! I normally don’t even write reviews, but I had to about her! I hope she sees this. She has saved me money, and a weekend of being miserably sick!
-
October 2022 by O K
Every month I have to get my meds refilled per script every month i have to have the office and re submit my scripts despite the office having called in multiple refills. On top of that several of them a rude one unkempt looking are always rude non professional !
-
September 2022 by Randy Milner
Used for years no real problems. When COVID hit prescriptions are seldom ready on time, or they don't have enough to fill your scrip. We switched to Walton Pharmacy.
-
June 2022 by Beth Williams
Seriously the worst pharmacy I’ve ever used. It takes days to get your prescription filled and they are so rude. Do not use the pharmacy. This wasn’t a one time occurrence either. This was my regular pharmacy but switching due to having problems every single time.
-
April 2022 by mark hagenauer
This is not my usual Kroger pharmacy but I had just had OP surgery on my foot. I was bleeding g and in pain. I asked if they could fill my anti biotic here so I could go straight home.They had me out there in 7 minutesHowever was on March 15th @ 6:20 PM, thank you!
-
March 2022 by Heather M.
Walton Kroger Pharmacy is the absolute worst ran pharmacy with horrible customer service. They never have medication ready even after sending a message it's done, the wait is ridiculous and the people are rude. Never again we moved to Walton Pharmacy who are ABSOLUTELY AMAZING.
-
October 2021 by Billy Ullrich (Beard of Thrones)
Called in 2 medications friday morning to be ready by 1pm friday. Get there wait 30 mins in line to be told they have one ready the other wont be ready till Monday. Drive thru is not open. Last time i refill at this unprofessional place.
-
August 2021 by Joey Tinch
Waited in the drive through window for 30 minutes people looking at me knowing im there. Even rung the call button no answer. So then i go into pharmacy and wait anothwr 30 min for q 4 person line just to get some rude sevrvice. Oh forgot to mention the line drive throughline was being helped as soon as i got in line. And then they cleared the drive through. Go somewhere else.
-
May 2021 by Julia Nunn
So friendly and efficient. Shout-out to Linda, she was the sweetest! I've been tobseveral kroger pharmacies and this has been the best one.
-
July 2020 by Lois Lane
I've been going here for 4+years and thus far they have never done me wrong. They are as fast as possible & many of the pharmacist themselves are such wonderful human beings. They really want to help you as much as they can & it shows.
-
June 2020 by Teresa Newby Begnoche
My daughter went to Dr at 8am the Dr called her prescription in (needed for her diabetes) by 830. Went to pick it up at 1030 they said not ready. Called at 130 it would be $46 yes its ready. Drove up to pick it up at 4pm was told it was $100 over the price they stated. Ok my child needs her insulin just give it to me. The technician come back to the window its still not ready! I came back one more time they said another 45 minutes. We never did get her medication. Im calling now and on my way up there again now. 24 hours later
-
March 2020 by Marjorie Fuson
I needed some OTC medications and Pharmacy Tech Emily (Walton, Ky) was so kind to get them for me in the drive thru so that I didn't have to come into the store. Thank you so much Emily for excellent customer service!
