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October 2023 by Stacie Osorio
I have been coming here for a long time. I saw some recent reviews stating that there is a fee for arriving early. I always show up the night before and stay here. They will make you wait to deliver until morning (which I expect since my appt time is 6am) but they do not charge a fee! I love this place. They have a bathroom and depending on where u load/unload depends on how far away it is but at least it’s a bathroom with running water!!
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September 2023 by Jon Calcote
Never come here if you have the choice. We were late and it wasn't our fault. Our company sent us late. 400 dollar late fee. The people in receiving were extremely rude about it. We showed up on labor day and they were closed and the next day they made us wait until 5 pm to load us. Such a rude place.
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August 2023 by C. H.
Arrived 7:00 AM.Appointment time: 22:00 PM.08:47 AM and they have already started loading my trailer. Better? Impossible!
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August 2023 by Scott Miller
**Directions Update When you get off Interstate go up hill and continue thru light, under bridge, and turn left on Richwood. Go to end and turn left on Shorland. Not sure how long this will be route but as of 26 July 23 this is only way in** I've been coming here over a year with nothing but professional service. Easy parking and docking. Small lounge with bathroom and vending. Overnight parking available.
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July 2023 by Mark Ott
I haven't experienced any issues with this shipper. The only thing I didn't like was that there wasn't a bathroom that I could use in the shipping office. You have to walk to the end of the warehouse for this.
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June 2023 by trucking shorty
Never called when load was ready so be prepared for that. Load was ready early but I didn't know that and it put me behind schedule. Possible overnight parking unsure tho I stayed at truck stop down the street.
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June 2023 by Hiren Patel
My experience is good came in here for drop and hook couple hours earlier to my appointment trailer is ready guys in the shipping office doesn’t act like they don’t want to work like many other places
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June 2023 by Yacob Weldeslassie
Strict appointment ,my app was9:30 am,because of morning's traffic and construction i checked in 9:40,can yo imagine ,They charged me $428 late fee,finally i checked out 1:37pm.Crazzzzy
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May 2023 by Kiwi Givens
APPOINTMENT @ 11amCHECK IN @ 1045 & Received Dock AssignmentLOADED & PAPERWORK IN HAND @ 1215Turn into the first parking lot it has an ARROW THAT SAYS FREIGHT> Do not turn into the second one check in at Suite 300 fill out the paperwork
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April 2023 by Charles Power
This is an awesome shipper to deal with. While we 99% of the time do drop and hook, we do occasionally have to live load, and when we do, they are quick and efficient. Easy place to find right off exit 175, even with all the messed up construction going on in the area. There is a Mr. Fuel, a Pilot right around the corner and I think the TA is getting rebuilt, but not sure. There are rest areas north of the exit and a Flying J south. There is NO OVERNIGHT PARKING allowed on site, so be prepared to find alternative parking if you are wanting to be taking your 10 hour break. Check in and out is easy peasy, the office staff is polite so leave your attitude at the door. They will help you with anything you need if necessary. There is a drivers lounge/bathroom in the building by the curve if you have to use the restroom. There used to be overnight parking allowed, but with the construction and lot upgrades going on, I guess they don't want you taking up the space. It stinks, but it is what it is. When you check in, you will have to fill out a check in form, so make sure you have your pickup number, load number, trailer number, company name, truck number, destination and phone number. Precool your trailer if you are going to live load or you may have to wait to get loaded.
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April 2023 by Nas Sven
Park and check In at shipping and receiving office in the middle of building when you come in fill out a paper with all info needed. Awesome place guys were super cool my appt was for next morning @06:00 arrived at 18:30 the day before got a door right away as well as another driver before me his appt was at 02:00 and he got a door instantly they loaded quick and efficient no time wasted here I would leave 10/10 stars if possible will always come back here over and over again thank you! FYI roadwork going on and it’s closed so the best way to get here is take exit 175 turn right then turn left at traffic light follow the road around Mr. Fuel till you reach next light then make a right and immediate left as soon as you cross the RR tracks!
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April 2023 by Andrea Sierra
Best place to load, I had an appointment at 19:00 got there at 5:00am I was told I had to wait until the next shifts got there because they're about to leave but as soon as they got there they gave me a door and I was out by 7:00am
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April 2023 by Roll Tide
Great place to get loaded I arrived about 6hrs before my appt and I was loaded and on my way in a few hrs thanks for the great experience
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March 2023 by Elizabeth Williams
Arrived 2 hours early immediately given a dock . They started loading within 20 minutes out in under an hour.... probably because I am better looking than the average slobs out here driving a truck
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February 2023 by Mike Hayes
I do drop and hooks here. Easy in and easy out. Shipping and Receiving office workers are always nice. As of now, you can park overnight.
