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“The on site manager is absolutely amazing she made accommodations for me in every possible way she even allowed me to test fit the vehicle I was storing and made sure that it fit in the unit I was looking at honest to god if you need a place to store anything and everything this is the place to go for sure”
“Great experience from start to finish. Dealt with the owner who was beyond friendly and professional. Other services offered as well. I would give more stars if possible. Thank you!”
“Love this place they always are just so friendly and I love the 24h access literally my favorite storage company in the area but where in the world is the free wifi lol.... Still my favorite but that would make it best for sure!”
“The staff at Beechgrove is family-oriented, very friendly, VERY helpful. 17 years ago when I moved to this area, it was this same Beechgrove location where I dropped off my UHaul truck, and here I am, 17 years later, renting from the same location to return back to my home state. But this location, these employees, are wonderful, and they make it happen and get the job done!!!! Hiiiiiighly recommend them!”
“Rented a 15” truck from 6-7 to 6-8. The truck was clean and newer with only 25,000 miles. Definitely a treat to drive! The owners were quiet, but polite. I’m grateful they had this truck available as there were no 15” trucks available in Lexington or Richmond Ky. Would absolutely recommend and use again!”
“Always went above and beyond for every customer at a more than fair price. Very friendly and definitely knows what he's doing. He can do and fix just about anything”
“The U-Haul on Taylor Mill Road in Independence, KY was such a blessing during a difficult time for me. While I was dealing with health issues, the staff and management were incredibly polite, patient, and understanding. They worked with my daughter to extend our rental and made sure we had the extra time we needed without adding more stress. Their kindness and compassion truly stood out, and I am so grateful for the way they treated us. This location goes above and beyond for their customers, and I would highly recommend them to anyone. Great People!!!”
“Found the location easily, even though I was not familiar with the area. Vehicle pick up and drop off process was fast & efficient. Staff was helpful and friendly. I'd recommend this location to anyone needing to rent a Uhaul vehicle in the northern KY area.”
“Barbara was great and helped above and beyond the norm. She was extremely kind and had great customer service skills. If I need anything U-Haul, I would definitely be coming back here. I don’t know who reads these but she deserves a raise!!!”
“This review is for the packing and moving supplies only. I came here to get some boxes and other packing supplies for my big move. The staff was soooo friendly and helpful. They even carried the boxes out to my car and loaded them for me. They wouldn't take no for an answer. This location has a huge selection of everything you could possibly need!”
“The return process was a headache it kept making me do it over and over so I honestly don't know if the app says we in fact dropped it off physically we did I took pictures of the trailer and the drop off spot but for some reason the app had me doing it over and over the place had just closed no one was there we had to leave so now I have to call or stop by tomorrow and see if we did everything correctly and we don't get charged a bunch of extra fees”
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“⭐ Google Review – Flying J #664 Walton, KY
Clean facility overall with good showers, hot water, strong pressure, and no wait. Staff is extremely friendly and helpful — truly top-tier service, even accommodating a larger shower for my family.
Parking can get tight late at night and feels a bit unorganized, so arriving early is recommended. I didn’t fuel here, but the store and services were solid.
Denny’s inside was very busy with slow service, but that’s more on the restaurant side than the truck stop itself.
Overall, a solid stop with great staff and clean facilities. Would definitely return, just not too late at night for parking.
8/10”