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March 2024 by Billy P.
Jack at Reading Rock has proved to be an expert in brick. Highly recommended for any commercial op
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July 2023 by Lori Milar
Thank you for helping me clarify where I was at!
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April 2022 by LastMinuteMan (LastMinuteMan)
The guy there did not want to speak to us… I guess that my business was not worth this dude’s time… He told me that “concrete can explode if I use it on my hearth”. I don’t know what this guys credentials are, but I am a weapon and explosive ordnance operator; (veteran). These folks are radically incompetent.I have never dealt with a more lazy and unprofessional organization.This location was located off U.S. 25 in Northern Kentucky…I will make sure no one I know does business with you. Furthermore I don’t know of anyone who would.
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April 2021 by Rick Ponzer
They have been absolutely horrible nothing comes out right or on time
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April 2021 by Kelli Poland
I visited the Walton location and they have a nice selection to choose from. Daniel is so nice and friendly to work with. He was very patient during our selection process and accommodating. I would recommend going to Reading Rock for the wide range of selection and for the customer service. Their prices seemed comparable as well to other places I had visited.
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April 2019 by Will Rigdon
Great selection of building products
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April 2018 by Islom Niyozov
First come first serve. 7:30-4:00 . Fast unload
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November 2017 by Mike M.
I would have selected zero stars, but that wasn't a choice. I ordered a part for repair on my wood burning fireplace. Part did not fit, so I asked for a tech to come out to do the repair. Turns out Reading Rock supplied me with the wrong part. Service call was $169 for twenty minutes of work that I could have easily done in the same amount of time. Service manager Wendy returned my call questioning the charge and she said that is the standard rate for any repair. I would NOT recommend this company to anyone. Find another company with higher ethics to spend your money. That shouldn't be very hard since the bar has been set so low.
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May 2017 by Daniel H.
Went to your location at 10700 US Highway 25 Walton, KY today and the fat guy that was at the desk when we walked in was not helpful at all. My wife and I were told that this would be a place to find retaining wall blocks that Lowe's does not caring anymore. The fat guy told us he can't help us (Due to it was 350 PM and he wanted to go home) and to go down the the road to another place and they can help us. We told him we brought a block so he could look at it and he didn't want to get up from the chair. We told by a lot of people that they could make the blocks (get close to what we want). Went to their competitor and she told that they could make them but he just did not want to deal with us because we would not order more that 1,000 blocks. Sad to see that this business does not want to help anyone anymore. SAD!!!!!
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September 2015 by Charles P.
Maybe when you start $h!t talking a customer with your coworkers, you should wait until they are out of ear shot. Especially when it's a company account. We love using their products but a little upset about it. -2 stars because of the front desk.
