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September 2023 by angela jones
Had to say goodbye to my baby Dexter on the 12th. I can’t express enough how much I appreciate the loving, understanding, and caring support I received at one of the most difficult times. I was treated with respect and heartfelt support by everyone on staff. Thank you so much.
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August 2023 by Abby Richter
I am so happy I switched vets! Everyone was beyond nice and they pricing is amazing! Sadie says thank you ?
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June 2023 by Toni Twaddell
Dr Crowder and the whole team at Simpson Vets have welcomed our pets as new patients, taking especially good care of our boy Kaiser recently!
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March 2023 by Sheila Meece
They squeezed our boy Bruce in on Saturday. It was time for him to be put to sleep. They were very welcoming and understanding. They walked and talked us through the process. They were on the floor with us as said our goodbyes. We brought Bruce home. Clean. Reasonable cost.
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January 2023 by Stephanie Smith
Absolutely love Simpson Vets!! Everyone is very caring and they have always taken great care of all of our pets! We've been taking our pets there since they opened and we will continue to! Highly recommend them for all of your pets!
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November 2022 by Carol L. Geeting
Simpson Veterinary in Walton, Ky are very warm and caring people. They treat ur animal like they were theirs. Reasonably priced also !Carol G.
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November 2022 by Magda Silva
We love this vetinary service. All round wonderful service. Oh and our dog scooby loves it almost as much as vanilla soft serve ?
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September 2022 by Lisa S.
Dr. Simpson is awesome. We've been coming here for several years now with four dogs--now three. When we had to have our 17 year old hound put down, he was so compassionate! He provides great care & pricing, while high, isn't unreasonable in my opinion--you get what you pay for. Appointments are fairly easy to get and the staff are kind and professional.
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September 2022 by Marcia May
They are always nice, caring, and great with the animals.
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August 2022 by ninadew king
Dr. Simpson is fantastic!! There is not enough space here to list all of the GREAT attributes of this clinic. The staff is always courteous, kind and compassionate. I have been going for over seven years and had nothing but the best experiences.ut the best experiences.
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August 2022 by Pete Wemhaner
I have taken my dog to this vet for 4 years now but will now have to find a new, trustworthy, vet for him. A while back I wanted to switch to an online pharmacy for pets because the savings between my dog's arthritis and heartworm medicine would equal around $430 a year. When I discussed this with Simpson Veterinary they offered to do a price match with the online pharmacy, which I accepted (still at a loss since they were price matching the regular price and not including the auto shipping discount I would have gotten if I'd switched, but I thought loyalty should count for something). Apparently they are not a fan of this, even though it was at their own suggestion, or they simply stand ready to take advantage of their customers whenever the opportunity occurs. Today I went in to re-fill the arthritis medicine and the usual hassle of doing so ensued (another thing, even though this happens every time, it's always a pain because they either can't or won't make it a simple process), with a twist this time. This time the person working with me disappeared into the back and came out with a vet who told me that the price of the arthritis medicine had gone up at the online pharmacy from $.64 to $.97 a pill (I get 120 pills at a time), and asked if I still wanted to do a price match, without once telling me that this cost was higher by far than their normal price. I replied that I would take whichever was the cheaper price. He told the person helping me to go ahead with the price match and walked away. While she was applying the match, I happened to ask what their normal price for the pill was, only for her to tell me it was $.71 a pill. Which means they were perfectly willing to lie to me (by omission) by not telling me that the price match in this case was more expensive. If I had simply trusted that they were dealing with me in good faith, I would have overpaid by $36 versus the normal price match or $31.20 versus their price, only me thinking to ask that question prevented this. If I can't trust them, I am not dealing with them. With all of that being said, it potentially is worse, because I am giving them the benefit of the doubt on two separate points. The first point is that I am willing to believe they didn't hear me when they asked me if I wanted to price match and I said I'd take whichever was cheaper. The second point is the $.97 price quoted by the vet, because after getting home and researching further, that is the price for a different product than I was purchasing (Carprofen pills versus Carprofen chewy tablets). That price HAD gone up at the online pharmacy, but only from $.64 to $67 (I have used $.67 here for all math on how much I should have saved, again, not the $.64 or even the $.61 that I would be paying if I actually went to the online pharmacy). Also note that I still paid the $.71 a pill for an increase of $4.80 over what I should have paid had they honored their own price match offer. So in the best case scenario is that they are willing to take advantage of you if you trust them. Worst case is that they are willing to lie directly to your face in order to take advantage of you if you trust them.
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July 2022 by Megan Almli
This is the best vet I’ve ever been to. Would 100% recommend
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May 2022 by Laura Jensen
I had called their office about concerns we had with our dog. My two dogs had never been seen by this vet. Not only did they answer my call the first time, they also allowed me to drop of a stool sample to be tested. They called back with results within 30 minutes. I also scheduled both dogs for back to back appointments. We had heard nothing but great things about this vet for large breeds. I went today with Frank and Beans and I cannot begin to tell you how incredibly impressed I am not only of their front desk hospitality, but also how much time the vet tech took to write down and answer all my questions. I really thought she was the only one I would see because she was so professional at her job. Then Dr. Simpson came in and spent another great deal with us and answered more of my questions. He also helped me understand some possible concerns with Frank and how to do preventative maintenance with both dogs. I am very pleased at how they made me feel like family and at no time did I ever feel rushed. Thank you for having such a great team! Laura, Frank, & Beans
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March 2022 by Kimberly Fletcher
I’ve called twice to set up an appointment and have been placed on hold for over 10 mins. Unprofessional. You lost business before getting it.
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March 2022 by Patricia Prather
My pup, Ralphy and I are very happy with this office, Absolutely no complaints here. The office staff, assistants and each Vet we've seen have all been great.
