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October 2023 by Parker Fenno
Walton snappy is the best snappy by
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October 2023 by Anna D.
I ordered a JR beast, no pizza sauce, with cheese and pepperonI. I have 2 children who can eat pizza sauce. when I called to ask them to send a replacement because I got a pizza with sauce they said I'd have to call the owner the next morning!!! nothing could be done! the last time I ordered from them It took 3 hours to receive my pizza!
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September 2023 by John R
I wish I would have paid more attention to the reviews. 1.5 hour delivery on a 30 minute promise.. microwaved boneless chicken wings that sat in the humid weather and Luke-cold pizza on crust that held a flimsy microwave authenticness; soggy and missing any kind of crisp. I honestly don't think they care either.
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September 2023 by Jenna Ferguson
Wow I love how it took 2 hours to get 2 hoagies and I live 5 minutes away . Maybe I should’ve just walked in and made them myself , my bad I didn’t know it took that long too make Hoagies. Next time I’ll just do a pickup order if there is a next time.
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August 2023 by Marcie Clark
My family will not eat at this place again. The staff are rude. My husband made a complaint about one pizza in our order being burnt and then heard the staff in the kitchen making rude comments while he was waiting for the pizza to be remade. The staff had a young boy and lady in the back kitchen area who does not even work there. A young child shouldn't even be back in a kitchen area at a place of employment. I know I personally don't like random people hanging out in kitchen areas where my food is being made when they don't even work there. Very unsanitary and unprofessional. I do think that is a health department violation. Please look into hiring staff members who don't curse at customers or talk about them. The pizza was burnt again and they stated that's just the way it is. My husband wanted a refund and cash could not even be refunded until 3 days later. They stated they couldn't open the cash register to refund, although he paid with cash. I definitely would not reccomend eating here.
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July 2023 by Madelyn G.
I ordered food at 430 this evening 7/23/23. My delivery time said a hour. I waited about and hour and 15 minutes and I called wondering where my food was. She said the other delivery driver called off and my food would be there soon and Zoey was delivering it. I waited about 45 more minutes. My food still wasn't here. I called again, and the person that delivered my food answered the phone, RUDEST person I have ever spoke to. She said she left it at my door, wasn't at my door. She then told me I wasn't a priority because of the tip I left. I then told her if she would've delivered it to the right house and knocked on the door I would've gave her more in cash. She then hung up the phone & STARTED TEXTING MY PERSONAL PHONE NUMBER. You lost a regular customer. I will not be returning.
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April 2023 by Dustin Hamilton
Ordered pizza at 7:34 pm at 9:17 the pizza still not here. And the driver is still roughly 20 minutes from my house... do better
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April 2023 by Jeff Freeman (greasemonkey099)
Ordered delivery,our food was delivered on time and fresh . Thanks team Walton Snappy tomato
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March 2023 by Drizzy S.
ordered food at 6:12 and it didn't get here until 7:40 the food was cold this is one of the worst pizza places I've ever been to the excuse when I called is "sorry we got slammed"
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January 2023 by Kevin Cost
I always ask for extra well done pizza, and they always make it perfectly!Edit: every time I’ve gone since posting this positive review^^, they’ve barley cooked the pizza lol.. had to come down from 5 stars.
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December 2022 by Dana Bell
I ordered a Beast for a family gathering today. It was the best pizza I can remember having! It was hot, the cheese was thick and gooey- sheer perfection! Keep it up, Snappy's!
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December 2022 by BRANDI CHAPA
Very friendly staff. Dillon I believe was the guy name who helped me. Pizza was hot and delicious ?
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September 2022 by Bryant Skirvin
I'm a truck driver.i parked at the weigh station. They delivered my pizza and it's really good. Friendly service. Again I cannot thank them enough for the accomodations.
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August 2022 by Nan
-☆☆☆ Every single time I break down and give them another chance there is a serious issue. Tonight 6:28 PM receives confirmation email, 45 to 60 minutes. Okay I do not mind waiting as long as it is hot and fresh. 15 past 60 minute delivery mark I called. Talked to a guy, he said good news your order left about 15 minutes with two other orders!!! He we are 7:52 still no food. Called back ... talked to a lady. She asked if I wanted to speak to a manager. I said what is the point. After all the time that has passed there is no way my order will be fresh and hot. Run, run fast away from this place. Food isn't even that good. Two salads a calzone and a baked spaghetti! 8:10 at posting of this review still no food.
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July 2022 by Kyle Swain
After several terrible experiences over the past 2 years, I reluctantly gave them another try. This time they took 2 and 1/2 hours to finally show up at my door after 3 phone calls. First call I was told driver left an hour ago with 4 other orders. On second call, manager says “that was my mistake, yours is here. The pizza was made 20-30 minutes ago, it’s still warm”. Then takes another 40 minutes to show up. I will NEVER order from here again or recommend them to anyone. This location has horrible management!! Save your time and order from Richwood.
