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January 2024 by Brooke Chesser
This pharmacy goes above and beyond for their customers! They know you by name when you pull up and even remember my 3 littles. They will call you if anything isn’t covered or too expensive and tell you how to go about it before anything is done. I can’t say enough good things about them! The pharmacy is far for me but I will always make the extra drive just for their services!
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July 2023 by Jennifer Wilson Reagan
We were traveling and stopped in for some cold medicine for my son. The pharmacist immediately came out and helped me find the right product for him. I love the small business feel, she made sure we got what we needed and answered our questions. I highly recommend this business.
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January 2023 by Jeff
I’ve never posted a google review before, however I took the time creating an account so I could share with others our experience. Incredibly disappointing and irritating, especially from a local small business. The long and the short of it is I was told multiple different things from the staff to which my wife and I reach out to our insurance, to try and get to the bottom of what appeared to be an issue between insurance and the pharmacy. We are a large family and have plenty of experience having to fill medications and have an idea of when something seems off. Ultimately we conference called insurance and Walton pharmacy to confirm everything was correct. When given new information from the woman who answered, we shared this was the 3rd different explanation we had received. It wasn’t adding up, and insurance stated they covered. We hadn’t even had a chance to verify numbers yet. The woman from the pharmacy hijacked the call and said if we didn’t “like it” we could transfer, several times in a row, and then she hung up on the insurance rep. and myself. I seen a review from recently that encapsulated my experience with individuals who seemed they’d rather not be bothered.As much as it pains me, go to Walgreens or Kroger. After transferring to another pharmacy and sharing why, they shared they are constantly getting their business. Surprise.
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January 2023 by Amy P.
Super friendly place! Always quick as well. I've used them for over a year and will never go back to Kroger. This pharmacy is so nice and their service is amazing.
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October 2022 by Rose Henderson
So kind! Answers questions about any medication we may have. Extremely quick in filling medicine as well.
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May 2022 by Darlene Beach
In the past I would have rated Walton pharmacy a 5 star but, in the past year I have not received very friendly service. Almost seems they don't want to be bother with answering the phone to refill my prescriptions. I now cannot order my medicine by automated phone service which was very convenient for me late at night or times when they are closed. I have been told for mths now that their phones are broken and will be fixed soon. They now are using and app/website to order prescription that only seems to work half of the time! Noted I have been a customer for years but, disappointed at service now.
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December 2021 by Chrissy A
I had a perfectly seamless transition to Walton Pharmacy, when switching from another nearby pharmacy. They actually had the medications in stock and they were ready when promised! The two staff members that I spoke with, were great!
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August 2021 by Shanda Sweet
We’ve been using Walton “Family” Pharmacy for over 20 years and wouldn’t go anywhere else. The staff here(Chelsea, Amber, Andrea)are amazing, accommodating and yet besides being very professional they still make you feel like family. Katie thank you for all the many questions you’ve answered for our family as well. You always go above and beyond for all your customers, again we thank you!
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December 2020 by kim b
This is the best pharmacy in every way. All staff are friendly, helpful, caring, knowledgeable, bend over backwards to help if a situation arises, and know you by name. They go beyond to help you and are just all around the nicest and sweetest people. It's like extended family when I go there. I highly recommend Walton Pharmacy across from Kroger. They truly are the best pharmacy around.I'd give more stars if they were available.
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May 2020 by Robert McDonald
Great local pharmacy. Have dealt with them for many years and my family wouldn't go anywhere else. Cannot tell you how many times they have went above and beyond to help out or just to check in on us. Always great customer service.
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January 2020 by People Everywhere
This is the best pharmacy in every way. All staff are friendly, helpful, caring, knowledgeable, bend over backwards to help if a situation arises, and know you by name. They go beyond to help you and are just all around the nicest and sweetest people. It's like extended family when I go there. I highly recommend Walton Pharmacy across from Kroger. They truly are the best pharmacy around.
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December 2019 by Sandy Allee
The whole staff was SO helpful when we needed a prescription filled that had to be hand made. They spent alot of time and many phone calls to make sure we got what we needed. To say they went above and beyond is an understatement! Thank you from the bottom of our hearts!
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July 2019 by Jeff Evans
Great customer service!
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June 2019 by Suzanne B.
Rude and shocking customer service. I was insulted by a pharmacy tech who thought she put me on hold. Terrible experience
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June 2019 by Rebecca Trosper
Wonderful staff