We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.
I have used this bank for my checking account, under the name of Truist and several others, and haven't had problems with them. It can get busy at times, and you may have to wait a bit, but I plan for that when I'm going. Employees have always been friendly.