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December 2023 by Kennedy Walker
If you want the full on wedding dress shopping experience, this is not the place to go to. When we walked in, no one greeted us. The dresses that I was interested in, they had nothing of, which seems weird for it to be a bridal shop. They didn’t have many dresses to pick from. Most all bridal shops have a nice display area with a mirror for you to view your dress at with your guest. They had a step stool for you to stand on! This place needs some major renovations and need to make upgrades to their bridal experiences. It is very important for brides to enjoy their bridal experiences. Most places offer you a drink and snack, and have your name hanging up by your dressing room. This place, you do everything on your own just about. I would avoid going here if you can!
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October 2023 by Vanita Corzine
I was very disappointed in Ann's bridal they had my daughter's dress to have slight alterations done for a month, changed her appointment time for a day early without telling anybody at Ann's, they hadn't even started on her dress when we got there,so another trip back She going out of town for her wedding Monday.BAD business........
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October 2023 by Melinda Henson
Love all the dresses and staff very friendly, helpful in our decision
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May 2023 by Linda L.
I've noticed that they've turned off posting reviews. I wish I had seen your review prior to going to look for a vow, renewal dress. I am new to the area and drove an hour after making an appointment I was somewhat greeted at the door by Jennifer I told her I had an appointment, and what I was looking for even though I had exchanged many messages with them, I was looking for a vow renewal dress for our 20th wedding anniversary and before she asked me what I was looking for it was more about how much I wanted to spend. When I told her what price range I was looking she took me back to the 50% off racks, and then proceeded to tell me to look through the dresses to see if I could find anything even though I explain to her what I was looking for. I was a bit shocked at the customer service. I thought I made an appointment for her to help me find a dress, so I proceeded to dig through the racks and found a couple of dresses. I went to the dressing room, and each time had a holler for her to help me zip up the dress she found one last dress for me to Try on, and out of all of them, I was so unsure, I sent pictures to my daughters and it was their least favorite so before checking out I stopped told them I wasn't sure about it and continue to look again by myself. Mind you I was the only one in the store. I then found Jennifer an asked her if there was anything else that they had And she said no I guess because I wasn't looking in the $3000 plus range they weren't interested in me. I purchased the dress and drove away with half of a heart. It wasn't the dress. at no point and nowhere was I told that they were a final sale only. I did notice when they told me this that there was a Sales a sales agreement to my original receipt but it was a sales agreement that I didn't sign. They are refusing to refund my money they kept the dress so I'm not getting my money or the dress, when I contacted who I believe is the owner, she is a complete liar, telling me I was telling them how much I loved the dress those words never came out of my mouth on top of that their big platform you need to step up to to get to the register. I had completely forgotten, and when I stepped off, I completely jarred my back and immediately told Jennifer, but they wrote nothing up at the store in regards to me, injuring myself. This place is extremely overpriced, lack customer service, and failed to tell their customers that everything in their store is final sale. Don't go there. You will absolutely regret it and let me end this by saying this is not my first dress by. I had three daughters, who I purchased formals and prom dresses for each three times and never had an issue with the places I purchased from.
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April 2023 by Radhika Rao
We went to this store looking for my wedding dress this last weekend. The staff did not listen to what style of dress I wanted and kept on showing dresses that were too different and not conservative enough for my style. They seemed disinterested and rude. Wedding dress shopping is a once in a lifetime and special experience, and they definitely did not make it feel that way. I do not recommend going to this place for wedding dress shopping.
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February 2023 by Rachel Evrard
My experience at Anne's Bridal was absolutely phenomenal. The staff was so nice, patient and accommodating! My stylist Katie was a dream to work with! Katie made feel at ease and comfortable. I was so stressed at the beginning because of my first appointment elsewhere, but Katie made me feel Instantly calm! I just knew when I first walked into Anne's that I would find my dream dress, and I did! If you want a stress-free, fun experience when shopping for your wedding dress, I recommend Anne's 100%!!
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January 2023 by Cheryl Cummins
Huge selection of gowns for weddings, proms, homecoming, etc. Staff was friendly and prices were reasonable.
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November 2022 by Julia Edmonson
I had the best experience finding my wedding dress. Each team member made me feel welcome and confident! They truly helped me find "the one" and I couldn't be happier!
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August 2022 by Amanda Otey
I’ve have tried for a month now to find the appropriate words to express my most sincere gratitude for Suzanne and Tom at Anne’s Bridal. From our very first text, exchanging of photos of what I was looking for, to my first appointment, which I must add, I felt like a QUEEN, from the soft robe, to dresses hand picked out for me by the owner, to her staff knowing my name when I walked in the door, Suzanne and her team went above and beyond. My 3rd dress, we all knew it was THE ONE, however to please my group, and to make sure myself, we continued with other dresses, never once was I asked are you done yet, any idea that was tossed out, we received an honest opinion and answer from Suzanne, she wasn’t there to just sell me my wedding dress, all of my bridesmaids, JR bridesmaids dresses and tux’s, she was there to make sure when I look back on my big day, that I had zero regrets and nothing but the best memories of my day with us all looking nothing short of stunning! Never once did I feel pressured into one dress over another, Anne’s totally made each of my visits about me and my wedding party. Suzanne was always upfront about the estimated delivery times for all of our dresses and tux’s, the deadline for ordering and any alterations. If she couldn’t get ahold of someone in our party she would contact me as I asked her to do to help ensure everything was taken care of. To say this dynamic duo go above and beyond for their customers is an understatement!! Forget New York, Atlanta, Nashville, brides to be from anywhere should make the trip to West Paducah for their chance to see what being treated like a Queen and having a local owner take such pride in their work is really like!! Job well done Anne’s bridal!! Now bring on Homecoming and Prom!! Much love and appreciation for making my dream wedding a reality!!
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August 2022 by Kirsten Payne
When we ordered a dress we were told 12 weeks to delivery time which would allow 2 weeks for alterations. It came in in a little over 14 weeks which was 3 days before the wedding. I understand that shipping cannot be controlled, but an owners response can be. The owner expected us to take off work and make MULTIPLE trips to Paducah in 3 days time for alterations and fittings. As a business owner, when we can’t follow through with our promises in a deal, we respond by giving the customer a discount OR not making them take what they ordered and list it for sale for someone else. The owner offered absolutely nothing to help us. I would not recommend ever special ordering anything from them because if it’s late, it’s yours to deal with.
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July 2022 by Keeton Reynolds
Most expensive tux I've ever purchased. $240 after the $40 discount. The jacket was 2 sizes too small and the replacement we received was even worse. I forced it on for pictures and had to hide behind others because the sleeve hit in the middle of my forearm. The undershirt didn't button either so I had to rush out and buy my own. Several other groomsmen in our party had similar issues. I own several suits and have rented many more. This was definitely an issue with Anne's. Of course no discount or refund was offered. They need a little more practice to learn how to properly size and fit a tux.
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July 2022 by Kallie Gambill
They were very nice. Dresses are extremely reasonable in price. They have a decent selection of dresses.
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May 2022 by Leslie Williams
I just got my dream dress from Anne’s, and I had the best experience! They were all so incredible and fun and helpful, and all of the dresses were so unique. It never felt rushed, and they seemed intent on helping me find “the” dress.
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April 2022 by Stefania Patriarca
Even though we didn't find the dress my daughter was looking for this place is amazing. Tons of choices very good prices and the owners are amazing. We will definitely visit them again
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March 2022 by Shannon Pearson
Had been to a couple shops and didn't feel so special because I didn't have thousands to spend on a dress, walked in without an appoint to Anne's, they were waiting on a appointment and still made me feel beautiful and we found "The Dress" Now they have been dealing with my soon to be husband on finding a specific suit he wants !! Will forever now shop with Anne's for formal wear !!!
