-
January 2024 by Michael Dulay
They do a ok job
-
December 2023 by Matt Canada
They are an active monopoly, they are the only bank now in the area they bought up all other banking locations and they are now also the same chain. It is sad and predatory the banking practices in such a great community.
-
September 2023 by Norse Beast
Horrible bank
-
April 2023 by Kristin Lewis
I’ve tried to deposit a check for $400 that was written out to “my name or my business”. The lady declined it because it had both names. So I asked if the man who wrote me the check could mark out the company name. I was told “no, because it would be altering a check.” I clarified that wouldn’t be marking it out, the man who wrote it to begin with would fix it. They still said no. And pretty rudely.So I went and opened an account with TVA online & submitted the check through their mobile banking app. It was accepted & deposited within 2 hours of me creating the account. I’ve now opened a business & personal account with TVA because of this, and they have been wonderful.It’s time to catch up with other banks’ policies instead of outdated ones. I would much rather deal with Huntsville or Oneida Branch than this one, and it’s sad UCB gets a bad name just because of this office & their unwillingness to work with the public.
-
March 2023 by Blaine Chaffee
Quite a poor experience, card was declined for a spending limit that wasn't set(This was checked). Can't reach anyone in the actual banks on the weekends, so card is locked until Monday. Incredibly poor experience with a hometown bank.
-
July 2022 by Sheila Maxwell
We love our Home town Bank!!! We have been doing business with since The early 1970’s Bank of McCreary & United Cumberland Bank!!
-
July 2022 by Dale Lyons
Friendly staff and welcoming environment help the small town feel and personal service of this single local financial institution
-
April 2022 by kristie quarles
Their customer service after hours is horrible they need to find a new company to use!
-
April 2021 by Kenny Hickman
Always very friendly and helpful so glad to have a wonderful hometown bank
-
October 2019 by Paula Wainscott
Curteous service. Very helpful.
-
May 2018 by Tiffanie Martinez
Great bank, friendly tellers, makes you feel comfortable and like you are someone. They always go above and beyond to help all their customers.
-
March 2018 by RON SPRADLIN - C21 Hansen Realty
Need better Saturday hours, drive-through backed up,if you can find a drive-through open. And don't even think about finding a UBC lobby Open on Saturday. Sitting and an ATM line, today,Saturday drive-through line 11:30 AM, it seems clear to me your customers need better Saturday service
-
March 2017 by Adam H
I've been doing business with this bank for over 20yrs. Very well respected. New location opening in Somerset.
