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February 2024 by Ken Griffith
Late evening call, furnace quit working, after talking with Tom and troubleshooting over the phone narrowed down problem to blower motor control module. He gave me multiple options for repair, costs for each option. Serviceman came next day after getting part, installed, and all is well. Great service, appreciated that Tom listened to me. ARC installed this furnace 16yrs ago and when it needs replacement I'll be back
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July 2023 by Jay M.
Preston came out from Arc and was very good at what he does. I've couldn't of asked for a nicer guy. My electric was restored and my hat goes off to him.
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July 2023 by Sydney Ely
ARC did amazing work for us at a competitive rate. We purchased an older home and as we were preparing to move in, we kept uncovering issue after issue, including some major electrical problems. ARC was able to instal a new panel and upgrade the service for in record time at an unbeatable price and were willing to work with us and our budget. If you’re looking for a company to beat the big box guys, look no further! Everyone we have spoken with has been nothing but helpful and communicative. They’ve got our business for as long as we’re in the area!!
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March 2023 by Completely Notme
Great service. Friendly, professional and very knowledgeable. Thank you.
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January 2023 by Eileen B.
I've had Arc out to two different homes, and have been impressed each time. Today they had someone out within an hour, and the problem fixed within 2 hours of calling them. Thank, Arc!
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January 2023 by David Bottoms
They had the part on the truck. I did call early, within a few minutes at the start of their day, but they had a HVAC tech to the house within 2 hours. Repair wasn't expensive either, under $300. For heat the same day you call, I didn't feel price gouged.Summary1) Fast2) Parts on truck3) Professional tech4) Friendly office staff5) CleanThat is a 5 out of 5!!!
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December 2022 by V
I called to request furnace repair and the technician arrived minutes later! He fixed the problems, two of which were caused by one of the "big name" companies. Do yourself a favor and call ARC Electric first. I was extremely impressed.Services: HVAC system repair
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September 2022 by Tim or Julie Lanter
Called on a Wednesday mid-afternoon and was told that unfortunately they would not be able to get out until Friday because of a busy schedule. But suddenly later that afternoon Mike showed up (he had finished another job ahead of schedule) and was able to repair our AC quickly. He was friendly and professional, explained everything and took the time to answer questions. The charge was reasonable and I would use them again.Service: HVAC system repair
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August 2022 by Victoria M.
Our tech was Bob and was knowledgeable polite and thorough. He also helped us to watch so it doesn't happen again. Our AC drain pipes were clogged with residue. Today we had Chad come for a breaker for the Microwave that kept tripping. Turned out the connections were loose and one was burned. This company has been great with both our issues. I would recommend them.
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August 2022 by Susan Dimuzio
Our A/C stopped blowing on one of the hottest days of the summer. I called Arc at about 9 PM for an emergency repair. The man who answered explain what he believed with the issue was and had me turn off the air, but turn on the fan to melt ice that was on the inside of the unit that we could not see. He said he would send someone in the morning, because there was nothing they could do until the ice melted. The next morning I got a call that they were on the way, and the service man showed up timely and worked on the furnace. He talked to my husband about what he was doing, what caused the problem, and what we need to do better. I really appreciated the quick response the professionalism and the help from this company. I really appreciated that they took the time to talk to me the night before to start working on the problem. I highly recommend this company due to their knowledge, quick response, professionalism, and honesty!!
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August 2022 by Connie Meyer
After using Arc Electric for many years, I was initially disappointed simply because they don’t seem very responsive to requests to service their own installations - I’m not certain if that’s the office staff not following thru with technicians or the company simply not wanting the work. That being said, after our requests for service were ignored, we reached out to another company who responded Immediately and scheduled an appointment within 12 hours of the request. Now, I’m even more dismayed as we have discovered that Arc had installed a 2 stage unit, along with a 2 stage thermostat (costing us considerably more than single stage), but only wired it out as single stage. This is now being remedied by the company who DID respond to our request for service. We will no longer be utilizing or recommending Arc’s services.
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July 2022 by Grace Ramsey
When your electric goes out and you have over 10 components that are reliable on it, you tend to panic. On top of that you are 9 hours away, this is a problem. With a single call to Arc Electric they were on site and there until we had everything restored. Thanks from all at PeeWee’s Place!!!Service: Electrical wiring installation
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June 2022 by Anna Wells
Greg reattached our main service line quickly and securely. Very pleased.
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March 2022 by Putshalida M.
They are great and have a great team. I always use them for my home and my business. Reasonable prices and quick.
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November 2021 by Richard Heister
Been doing business with this company for forty or more years. They are first rate in every way.
