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January 2024 by terry boykin
Great place to work
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November 2023 by Brandon Johnson
A year ago I'd have recommended this collision center to anyone. But they are now under new management and it has gone way down hill. They had my wife's car for a week to replace the taillight and fix some paint that was damaged in a minor fender bender. The staff was friendly, estimate was quick and reasonable, and I was not disappointed in the time it took, but that's where the pleasant experience stopped. Upon pickup, they hadn't done all the work listed in the estimate. Said to bring it back any time and they'd do it right away while we waited. We did a couple of weeks later, sat in the waiting room for a couple of hours, asked how much longer it would be, only then to be told their painter wasn't in that day and they'd have to keep it over the weekend. No loaner cars available. Once they did get it done, I wasn't thrilled with the quality (you could still tell with a close inspection). I'd recommend going somewhere else.Services: Painting
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October 2023 by Dan Perkins
Took the Jeep in for factory warranty repair for oxidation on the doors and hoods. Common issue with JL's. After 2wks and picking up the jl I noticed a lot of over spray. Took it back to be buffed out had to take it back again because dull spots. After another week picked up and still has dull spots. Staff was nice enough but quality of work was pathetic! So I buffed it out myself today and did a better job than they did.
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June 2023 by Mike Little
Brought 2 Jeeps in for corrosion warranty and was lied too. Almost 2 months went by after they took pictures and filled out paperwork. Turns out they didn’t even submit it to Chrysler. They couldn’t produce paperwork, I guess they threw it away. Questioned them why they didn’t submit, they said take it somewhere else. They just wanted to bad mouth Chrysler the company they work for. Ridiculous! Do not use!!!
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May 2023 by Shari Patrick
This place is awful! I would give it negative stars if I could. Terrible quality of work, and zero quality control review before they tell you it's ready. They actually caused new damage to our vehicle and then tried to bill our insurance like it was part of the original claim. Minor repair job that they estimated to take 5 days, drug on almost a month and still was not done properly. On top of that, now we have more work needed to fix their sloppy, unprofessional, haphazard work.
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May 2023 by Peggy Tiemeyer
Very unprofessional. The front office lady didn't acknowledge I was standing in front of her. I had to search for someone to help me. When I ask for a copy of the estimate, she couldn't help.Service: Body & Trim
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March 2023 by Arcue Barber
Took 2weeks but they got work done on my vehicle, no complaints
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March 2023 by Dee D
If I could give anything less I star i would would. The people are rude, they had my jeep for 1.5 months and sadly they didn't even fix it right. Now Scott the manager now wants me to bring it back but also pay for my own rental since it no longer falls under my insurance. They completely dropped the ball and they don't want to do anything to make it right. My headlight was not even putin correct it's flopping around my hus does not close right, there is over spaying, as well as other issues. I got my car back and had all kinds of lights on as well, this is not normal and the fact Scott test drive my jeep and gave it the all clean shows that they are completely Is incompetent of realizing their short falls. Please save your money, energy, and time and take it elsewhere.
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February 2023 by Jennifer Palmer
I went here to have some warranty work done on my hood for the bubbling paint causing the hood to rust. Submitted my claim last summer and the guy Kyle who no longer works there kept telling me he would keep me updated and call me back (never did which seems to be a trend here) and was either fired or quit. Months after not hearing anything I called and asked for an update and got in touch with Scott. Although Scott was polite and professional and allowed me to go ahead and drop my Jeep off for the repair I once again kept getting the “I’ll call you back” and never ever did. They had my Jeep for over a week before I found out they had the wrong phone number in their system and yet every time I called they never thought to ask why when they supposedly called me why it wasn’t working. Finally get my Jeep back and immediately notice the scratch around the inside of the decal and the decal looks messed up which I was told “it just needs buffed out and you can leave it here” I’m a single mom and needed my car for work and they had it well over the 2-3 day(had it for almost 2 weeks) I was told it would be there so I asked if this is something we can schedule to fix later bc my mom needed her car back. Scott of course said yes and he would look at his schedule and see when he can get me in and he would call me ?. Going by the they will call me and never once did I’ll never hear from him again unless I keep calling. My hood is more jacked up now than when I dropped it off. Go somewhere else if you can.Services: Body & Trim
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February 2023 by marc hehn
Do not take you vehicle to this place for body repair. The adjuster’s in the office lie to you about the progress of your vehicle. They had my vehicle closed to two months and did not touch it. I called several times to check on the progression. They had all the parts except the tailpipe. Each time I called I was told my car was at paint but the painter was sick or he was backed up. I told them to finish the body work and I would return the car when the tailpipe came in. I went to pick the car thinking that the bodywork was complete but to my amazement they had not done a thing to it. Please take this as a warning about their customer service. I told you so.Service: Body & Trim
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February 2023 by Sara James
Rude employee. They will give you a time frame but they won’t stick to it. They won’t even call you to let you know they need more time. They will make you wait and wait. And then push it and push it on the day itself of pick up without callling, they will tell you that once you call them. the manager is not helpful at all too.
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November 2022 by Hunter Nobbe
I can only recommend you take your vehicle elsewhere. Six months in their shop and then two entire months of “just a couple more days” is unacceptable. When parts are unavailable I understand, but when they can’t get a car through their own paint shop and get headlights programmed in two months I can’t understand what they’re doing. The entire experience feels like a sadistic joke at this point.Service: Body & Trim
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September 2022 by Thomas
Our car got hit and had a fair bit of damage to the side. They a did an amazing job from start to finish ensuring that although it wasn’t the quickest, the job would get done right. They were very helpful and really seemed to care about getting a good outcome. Thanks guys!
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September 2022 by Tatiana Bieliaieva
three months wasted. a complete lie. don't waste your time on this place. we moved our car to another body shop and the only thing we regret is that we didn’t do it earlier
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September 2022 by Tabatha Shields
Collision repairs and more very nice peopleServices: Vehicle safety inspection
