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November 2023 by David Murphy Sr
Heading home from Florida last week when our car broke down. Fortunately we were able to exit the freeway and pull into the O'Reilly store in Williamsburg. We want to thank Shanda for her genuine concern and help in locating a tow and local mechanic who could assist us. It was a stressful situation which she handled as if it were her own. Thank you Shanda - Great job !!!
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July 2023 by Richard Helton
Never get the right part and when i wait two days and its wtong or they forgot to order it all together
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June 2023 by John Travis Smith
My 2012 Honda Odyssey crapped out on me 600 miles from home and 250 miles from my destination, i barely made it into the parking lot of this place and the employees at this store saved my vacation, I got a new battery and alternator and they had the tools to get the parts swapped out and I was back on the road in 3 hours. Extra kudos to Darius for helping me even though he wasn’t working, this dude was just there and willing to help out of the kindness of his heart.Shout out to Kota as well for helping with all my warranty paperwork and finding the parts for me. You guys literally saved my vacation!
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May 2023 by Crystal Caldwell
Shanda is the most amazing person?. She went out of her way to help us Michigan girls who were stranded at the rest stop. Thank you to all the staff we truly appreciate you ??
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May 2023 by Roger Bolton
Very very good people are waiting on you take care of you fantastic Auto Parts best prices in Corbin Kentucky.
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January 2023 by Eddie Parrott
Was in and out in no time, had what I was needing, brake fluid.
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October 2022 by Linda Grace Thompson
The cashier, Abi, was VERY helpful. Even though she was pregnant, she didn't mind to help me look everywhere twice for what I was needing.
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September 2022 by Miranda Brooks
The employees always answer questions the best capable.
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May 2022 by aki sands
Manager Chris was rude. other employees were very nice
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April 2022 by Tyler Paul
Very good place to get your car parts and they are pretty fair with prices and if you got question they'll most of the time answer if they know if not he'll help figure out is going on with your vehicle
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January 2022 by W.B. she is me 86
Stopped by this store and they were so friendly and helpful! Wouldn’t let me leave until they figured out what was going on with my car! Long story short Lonnie and Tyler were very helpful! I was able to continue on my road-trip with no problems! Thank you so much!! If I ever have to come through Williamsburg I will be sure to come in and say thank you!
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December 2021 by Brenda Ragle
I was traveling up the Interstate when I noticed my tire pressure warning light come on. I pulled off at the Williamsburg exit and saw the O'Reilly store. I thought they might be able to tell me where to go to get help. Andrew greeted me with a smile and grabbed a pressure gauge to check the tire pressure. Then he directed me to a garage that offered assistance. Big shout out for Andrew and many thanks for helping a little old lady get quickly back on the road! Great customer service. Thank you!
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May 2021 by Phil McNasty
Great customer service both the manager and employee. Stopped in with a dead battery and the shop jumper failed. The manager pulled around in his personal vehicle and got me going. Really shows true character when they are understaffed. So they are hiring like crazy.
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February 2021 by Ashlee Patten
Wonderful customer service today! The man who helped me was very kind, and polite. He tried everything he could to assist me. Although he could not find what I was looking for, he stayed on the phone with me while he searched the computer for what I asked. His name is Ronald Davenport. Thank you for taking the time to try to help me instead of just one quick look and rushing off the phone. Very much appreciated ?
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February 2021 by kfc carter
Helpful staff
