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September 2023 by Deborah Bennett
We were heading to WI from SC when my truck broke down at 2:30am. My insurance company couldn't get any tow companies to answer their phone. After parts stores started opening, the manager at O'Reillys suggested we call Quality Care. We called to hear the voice mail say they opened in 30 minutes but didn't catch the 24hr number, so we called right back only to have them answer the phone. They had two rollbacks out to us within 20 minutes to get us, my truck, and the trailer we were towing. Don't know how to recommend a good place to break down, but this company and the town of Williamsburg would be the best place to do it. Would give this company and it's employees 100 stars if it would allow me to.
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May 2023 by Nick Massengale
I am delighted to share my five-star review for Quality Care Auto Service, a reputable auto maintenance and repair facility that has consistently exceeded our expectations. As the Shuttle Director for a busy family medical practice, we have relied on their services for years to maintain our fleet of shuttles, and they have never failed to deliver exceptional care.One of the most commendable aspects of Quality Care Auto Service is its reasonable pricing. As a medical practice, we are always mindful of our budget, and Quality Care has consistently offered fair and competitive prices for its services. We appreciate their commitment to keeping their rates affordable without compromising the quality of their work.Moreover, the team at Quality Care Auto Service has always been incredibly accommodating to our busy schedules. We rely heavily on our shuttles to transport patients to and from our practice, and any downtime can significantly impact our operations. However, Quality Care understands the urgency and has consistently gone above and beyond to get our shuttles back on the road promptly. Their swift turnaround time ensures that we can continue to provide uninterrupted service to our patients.Furthermore, the attention to detail displayed by Quality Care Auto Service is genuinely commendable. Not only do they address the mechanical aspects of our shuttles, but they also provide top-notch detailing services. Each time our shuttles have returned from their service, they have been immaculately cleaned and polished, creating a professional and inviting atmosphere for our patients. The high-quality detailing work reflects their dedication to excellence in every aspect of their service.Finally, their commitment to regular maintenance, including oil changes, has significantly contributed to the longevity and smooth operation of our shuttles. The team at Quality Care Auto Service understands the importance of proactive maintenance, and they have consistently provided thorough and efficient oil change services. This level of attention to detail helps us maintain the reliability of our shuttles, ensuring the safety and comfort of our patients.In conclusion, I wholeheartedly recommend Quality Care Auto Service to anyone needing auto maintenance and repair. Their reasonable prices, accommodating schedule, swift turnaround time, exceptional detailing, and dedication to quality care have made them invaluable partners for our medical practice. We are grateful for their outstanding service, and we look forward to continuing our long-standing relationship with them.
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May 2022 by Trenton Wheeler
Jim is exceptional and easy to work with. They know what they are doing and are ALWAYS well priced. Anytime I have something going on, I know Jim and his crew will be reliable in getting it fixed quick at a good price or point me in the right direction.
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February 2022 by Hannah Thompson
Tried to call them, whoever answered wouldn't even let me get a sentence out.
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June 2021 by john baker
The most honest and professional place that I have ever had my vehicle serviced. Great group of guys and the best place around in my opinion.
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October 2020 by XXX xxx
Very nice folks.
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August 2020 by ronnie neal
Had tires balanced. they did good work and reasonable prices would recommend.
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February 2019 by Ben Loschky
Have taken my older and newer vehicles here. The main mechanic is really nice, he has been ASE certified for 25 years, and the prices at the shop are very reasonable. When I asked for them to look over one of my vehicles before a long trip, I was surprised because he didn't even charge me. Wish more places were like this.
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June 2018 by larry bryant
This is the place to go when you need your vehicle fixed right for a fair and honest price. I wouldn't take mine anywhere else. Fast friendly service every time.
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March 2018 by Gary Stanfill
Always excellent service, with a friendly smile
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December 2017 by Nicole McKinney
The absolute best. Jim & his crew are knowledgeable, honest and careful. He stays very busy, which tells you he's good! Tip: call late in the week for an appointment the following Tuesday or Wednesday.
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September 2017 by charlotte payne
Very dependable crew honest and always there when we need them.
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September 2017 by Colon Terminus
Excellent, high quality service at a very reasonable price. They are quite busy, so schedule an appointment in advance.
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August 2017 by Amanda Wyatt
They've always given great service. Never over charge and ive never had a problem with them.