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August 2023 by Pete D'Amico
The worst! Credit card doesn’t work. Bathrooms out of order. Took forever to make 1 transaction. Don’t be tricked by the price being lower. Terrible.
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May 2023 by Carrie Anderson
Store was clean they were very friendly co workers
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February 2023 by Sarah Brack
The slowest gas pumps on the planet.
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April 2022 by hardik patel
stopped early in morning , the attendant was so very nice, need more people like him in this world , store was clean (bathrooms included) , Thanks for making may day.
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June 2021 by Adam Dickey
Sometimes a business or a venue is just perplexing. This Shell Station is a good example. Visited for a refill on Sunday and was taken by several oddities.First, the outside condition could stand some spit polish. It isn’t the worst station I’ve visited before, but the sections of the parking lot and building appear worn or needing minor repair. There is no outside landscaping to help dress up the curb appeal. The inside feels similar to the outside.Secondly, finding the price for goods is a true Easter Egg hunt. Little seemed marked and we ultimately guessed just taking the item to the counter. If they want to sell more goods, they might label items for their cost.The staff were there, but not very friendly. They seemed more put out you came to make a purchase. I get it. Working at a gas station isn’t my life goal, but some how “Sorry I bothered you” just isn’t acceptable.Access in and out also is difficult. It was easier to turn with traffic and pull a u-turn than work against traffic back to the freeway. That may not be completely the owners fault - the road is the road - but no one should need to punch it just to cross the street.If you are low on gas, come on in. Just don’t expect much more.
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May 2021 by Christopher Rich
Not a normal gas station. Went to gas station at 5am and wasn't open and went back to get gas at 8am and still not open. Lucky they had a gas station across the street that was open. It seems that this gas station has bank hours.
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March 2020 by Deborah Payne Passmore
On February 14 we also experience failure of our car to run about 1 mile down the road after purchasing gas as this station. We had to get a tow to Knoxville ($180+) and tried to find someone to repair on a Saturday. Diagnosis - at least 10% water in the gas. ($250+) We called the station to let them know and ask if anyone else had reported problems, and they denied any problems and said they had just tested their tank and it showed no water. I plan to try and make a claim on Shell for this very expensive failure.
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February 2020 by william bemis
Where do i start? Purchased 25.00 of premium gas and made it about 2 miles up north I-75 before the car just quit! had the car towed to a dealership 20 miles north in corbin , was after hrs so had to wait on a ride for 2hrs. soooo the next day the dealership calls and tells me that the fuel tank has about 80% water in it. New car with 5000 miles on it and zero problems till i stopped here to get fuel!
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May 2019 by James L.
Stopped here twice. First time was unremarkable. Second time they were out of premium gas. Started pumping and stopped after about 18 cents of gas went in. No sign of anything so we assumed something was wrong with that specific pump. Staff said nothing as we pulled around to another pump and the pump accepted payment and allowed us to select premium but again no gas. Had to go inside to ask before they informed us that there was no premium gas... Probably better to stop elsewhere
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August 2018 by Victoria McNerlin
Horrible service no toilet paper. Tell the cashier and no apologies just ignored me. I asked again if she heard me and she replied yes. I would never go there again. You would think a major gas station during tourist season would at least offer clean bathrooms and friendly customer service.
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November 2017 by Sandra Moats
Small station with limited snack selection, but overall a decent stop.
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June 2017 by Acer
Tobacco prices are good here.
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January 2017 by Janet Mccoy
I like that place?
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October 2016 by Elizabeth O.
There are 2 Shell stations in Williamsburg. The one South of 75 is the worst bathroom I've ever used, no contest unless you count latrines. No light bulb, the toilet paper fell off the holder, and it looked dirty as far as my cell phone light could show me.
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October 2016 by Duane Hooper
Relatively small gas station, but a nice place for a fill-up.
