W.D. Bryant & Son Ace is a long-established hardware and building material dealer with a rich history dating back to 1928 in Williamsburg. Originally a general store, it has evolved to meet the community's needs for building materials while maintaining strong relationships with its customers. The fourth generation of the Bryant family currently operates three locations: the original Williamsburg store, a Corbin location opened in 2000, and a new London store opened in 2024. Customers consistently praise W.D. Bryant for its outstanding customer service, highlighting the knowledgeable and friendly employees who go above and beyond to assist them. One customer shared a story of how the staff stayed open late to help with a broken vehicle, demonstrating their commitment to service. Many reviews mention the store's welcoming atmosphere, reminiscent of "the good ole days," where staff are eager to help and ensure customers find what they need. While W.D. Bryant offers a wide range of construction materials, some customers note that the convenience may come at a slightly higher price. Overall, W.D. Bryant & Son Ace is recognized for its dedication to customer care and community values.
The customer service here is next level! Everyone seems so happy to help you find what you're looking for. I don't think I've ever experienced this level of customer service in retail before. And the people at checkout are super friendly! I felt very welcomed. Truly impressed, highlyyy recommend!
April 2026
Family owned atmosphere, old style store, you need it they got it. Stihl, scag, equipment rental and building supplies. Knowlegable staff
April 2026
Always really friendly, prompt service. I was looking to match a paint color and was met in that aisle almost immediately. The team member was really helpful and was happy to help me with my selection. I did not have to wait or search for someone to assist.
