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January 2024 by Tony Riggins
So far so good , identified issue waiting on parts . Very professional customer service, wished i would have went here before dealer.
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December 2023 by Aly Rae
Craig's has always been top notch. Used to take my Jeep here back in the 90's and early 2000's. Been out of town for awhile, but these guys know what they are doing.
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November 2023 by Gary Hess
If you want honest and correct repairs, performed on your car or truck, this is the place.
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October 2023 by Kim F
They were recommended to me by numerous coworkers and I took my Fusion in after having work done at another shop. If ur looking for an honest mechanic that keeps u informed this is the place to take it.
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September 2023 by Adrian & Cathy McKinney
If you live in the Winchester Ky. area and need vehicle repaired this is where you need to go.They have the knowledge and experience to take care of most any vehicle problem you may have.
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September 2023 by Kevin Slone
Very nice and understanding. Been there a couple times , and will go back .
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August 2023 by j deraimo
I have been taking my vehicles to Craig's for almost 20 years. I get the best service every time. He is fair and honest and I never feel taken advantage of. A good mechanic is a true blessing!Service: General repairs & maintenance
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July 2023 by Brian Anglin
I have used him a few times in the past, takes 2 weeks to get a appointment then he wants to take 2-3 days to fix it, then when you say something about needing your vehicle, him and his wife Jaimie can be very rude, we left with our vehicle this last time without having him fix it, plus the work usually last a year before you start having the same issues
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March 2023 by joe dirte
I believe he is a good mechanic. However not so good with communication. Very expensive and definitely will rip you off on the price of parts. They told me on the phone around 450.00 and ended up being double.
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October 2022 by Al Perkins
My truck was broken down and I'm from out of town. Craig and Jaime were exceptionally kind and accommodating. The repair turned out to be simple, but it was done right,quickly, and at a fair price.Service: Engine repair
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October 2022 by Janene Hatton
Craig and his team are very knowledgeable, honest, reliable, fair. Most of all-you can trust them!
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August 2022 by Pamela Dijiba
I just called and spoke to Jamie to ask if I could get my car in to have it looked at. She stated that unfortunately they wouldn't be able to look at my car and recommended I take it somewhere else. When I asked why they would not be able to look at my car when they can look at everyone else's she advised that unfortunately because of the urgency they would not be able to look at my car because they were booked up for two weeks. When I advised her there was no urgency she advised still that she would recommend I take it in somewhere else. Wow, I can't believe this kind of poor treatment especially when I have highly recommended this repair shop to sooooo many people. Oh well no more high recommendations from me. I'd rate it a zero if possible. If you want to be treated like a human being don't go here.
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August 2022 by Jonathon Nightingale
Best business ethics I've ever dealt with. They misdiagnosed an issue on my vehicle the first time and then when they figured out what the real problem was they fixed it free of charge. I never expected that.Service: Auto maintenance
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July 2022 by Hannah Miller
Craig and Jamie are very pleasant and easy to work with. I feel like they always get the job done as quickly and affordable as possible.
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July 2022 by Aaron Noel
Very friendly, honest, and happy with the repairs completed on my Suburban. A dealership was going to charge me just to tell me what was wrong. I will hopefully never have to go back, but if I have a repair I won't hesitate to use this company.Service: Air conditioning
