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March 2023 by James Jackson
This CVS has a really low quality of service, which appears to unfortunately be a pattern and something consistent in this region. I came here and was really really frustrated with yelling and overly aggressive staff. I won't be coming here to purchase basic pharmacy products for fear over having a black mark on my resume. I won't recommend this place to fellow Google perusers.
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February 2023 by Google user
This CVS has a really low quality of service, which appears to unfortunately be a pattern and something consistent in this region. I came here and was really really frustrated with yelling and overly aggressive staff. I won't be coming here to purchase basic pharmacy products for fear over having a black mark on my resume. I won't recommend this place to fellow Google perusers.
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June 2022 by Brian P
Ever since they've moved to the new location the entire store is alot better. Seems as if the pharmacy operates faster too
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January 2022 by Chris White
CVS sets a pretty low bar, but sadly this store fails to achieve even that. The store only has one employee who cares to stock random items as opposed to helping customers. He forced us to use the self checkout despite having a large amount of item. Sadly that was extremely difficult. The “bagging area” was extremely small so items were falling all over the place and the attendant (who I believe identified himself as the manager) to come over multiple times. In the end his inability to focus on customer service ended up taking much more time from his stocking, which is apparently more important than customer service, than just checking us out. Note: The pharmacy experience was not awful, but sadly the horrific customer service in the store section will result in my family NEVER visiting this location again.
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February 2021 by Joseph L. Record
I'll never shop this company again!! My daughter transferred here from Lebenon Tennessee after working for CVS going on 3 yrs & having excelled and been promoted several times, most recently to Pharmacy Tech due to her hard work and dedication to doing her best and always treating Customers and fellow employees as she'd want to be treated. Upon arriving on her 1st day to work, she was continuously spoken down to,yelled at and treated as if she was stupid by the Pharmacy manag
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December 2020 by Billy Joe Means
Fast and friendly and helpful
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November 2020 by Brian Rogers
Slowest service ever, and once they tell you when your prescription will be ready, it’s usually a few hours after the time
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October 2020 by Joy W.
I so wanted this to be my go to pharmacy. The first time I went was for a Covid test.It took over 30 minutes in the drive through, but the staff in the pharmacy( who was alone) was so kind I thought I would try again. This time I made my Appt on line and when I got there (after waiting in line again for about 15 minutes) the guys says the system is down and to come back Monday. That would be 3 days later. I decided to call that evening to see if the system was back up and a different guys who seemed to care even less than the first said no to try calling back. The problem wasn't that the system was down it was the way the staff acted like they really wanted you to just go way. Please CVS management help this pharmacy find some good staff so it can survive.
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September 2020 by Cassie G.
This is my favorite Pharmacy!! The lead pharmacist made sure I got the proper vaccines and told me when to get them. The drive thru is convenient. Even during this Covid-19 deal they have my prescriptions ready in a timely manner and are very customer friendly. It's even more convenient for me that I get a text message letting me know when my meds are ready so I don't have to wait very long.
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July 2020 by Chase J.
Cvs pharmacy Winchester Kentucky. Does not follow H.I.P.PA. Regulations. Was very embarrassed when the lady behind the computer asked me in front of every one what I take them for.
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June 2020 by GEORGE BANKS JR
Pharmacist most caring and helpful,
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April 2018 by Regina Shortridge
excellent service
