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March 2024 by Jason Handysides
Worst pharmacy in town. Slow to refill, poor communication. Was recently told to come back three times because the prescription wasn't ready just to finally be told they don't have it in stock.If you love waiting in long lines for a prescription that may or may not be ready and dealing with unqualified rude staff this is the place to go.
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March 2024 by Julie Adams
Fast, efficient and friendly
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March 2024 by Brian Phillips
One of my family members we're sick and after seeing urgent care right before Kroger pharmacy closed (literally 10 minutes before closing), they managed to fill the prescription before close. It was going to snow that night too so it saved us some headache for driving back in the snow, very quick and professional
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February 2024 by I Moore
Worse Kroger pharmacy in Central Kentucky!
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January 2024 by Kelley Rose
I find it very alarming that this pharmacy is so incompetent. Let's talk about the drive through first. Why are they letting people sit in the line while they fill a prescription. This is called a pick up window! Call in your prescription first and then go pick it up. The lines are unbelievable and the store manager doesn't care if you sit in the line an hour. Now let's talk about the inside, just as slow and they are unapologetic. Kroger pharmacy was the place to go, not anymore. Filling prescriptions is crazy, they at times have another company fill them and you pick up two days later. The store itself is a hot mess, dirty and no organization. Kroger you need to step up your game!! Unfortunately, you are losing customers and you are not concerned. The top management needs to make a surprise visit. Actually, go try to get checked out and try to get medication you need. You might be surprised of the outcome. We the customers are tired of the shenanigans... get it fixed!!!
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January 2024 by Ricky Haddix
Rude customer service, you call to ask a question or update information and all you get is attitude. Customer service is awful.
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November 2023 by Brian Nelson
I refuse to get my drugs anywhere else!
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November 2023 by Ryan
Do not recommend. Poor service.
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October 2023 by Justin Williams
Biggest joke of a pharmacy can’t complete a simple penicillin prescription in 3hrs. Called to check on it at 1230; after saying it be ready at 130 show up at 2 to pick it up and need more time. They need to stick to groceries cause it’s obvious they cant handle doing anything else.
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July 2023 by D B
Never answer the phone! Horrible customer service to boot.
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May 2023 by Angela norman
You can never get your medicine on time even if you call 4 hours ahead of time when you get there they never have it ready even after telling you its ready to pick up. it's the worst pharmacy I have ever used
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April 2023 by Melissa Spaulding
Always very helpful. Willing to call my doctor for any problems. Respectful and kind each time I pick up.
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April 2023 by David Birney
They always get my prescriptions filled promptly and correctly and everyone behind the counter is great.
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February 2023 by Robert Brown
This is one of the slowest kroger pharmacies I’ve been too. They cannot manage automatic refills on monthly prescriptions either. Post edit, this is a duplicated google listing for the Kroger pharmacy in Winchester
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September 2021 by Jami Hayes Elam
I picked up a Kroger pickup order today (09/30/21) in Winchester at around 4pm and the woman working was so kind and helpful! I didn’t catch her name but she had beautiful curly brown hair. I really appreciated her patience and kindness today.