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February 2024 by Jules
Typical home supply store
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February 2024 by Alfred Scott
Ok since they have moved depts items all over the store, still not as good as old school employees!
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February 2024 by Keith Flora
Top notch service
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February 2024 by Michael Alcorn
Good place to shop excellent service
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February 2024 by Anthony Troutman
Great selection
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January 2024 by Jennifer Blanton
Great people at this store. Very helpful
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January 2024 by Marita Moore
Live liwes for our needs
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January 2024 by Vickie Miller
They have always meet my needs at the Winchester location. Very polite, friendly service.
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January 2024 by Jason Fouch
Good service and friendly people
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January 2024 by Amanda Davis
Always shop here because a human checks me out
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December 2023 by Rhonda Smith
Nice employees and clean store
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November 2023 by Jim Trenton
They stopped the Veteran discount on big ticket items like lumber. So they say they have a Veteran discount but its mostly a lie unless your looking to buy plants or cleaning supplies. I still go there because i have to.
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October 2023 by Shawn Schaeffer
Took 9 employees to figure out where my online order was. That was after all of them talking about a movie for 3 minutes while I stood there. So much for the ease of online ordering.
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September 2023 by Kayla Van Steenberg
Purchased a washer and dryer from the Lexington location that was delivered from the Winchester location. When purchasing, the store associated added all of the additional cords and hoses needed for installation and they selected the wrong cords so the appliances could not be properly installed. They installed the dryer trapped in a corner where the dryer door cannot open and did not tell me this was an issue until they fully installed the washer, trapping the dryer in the corner. Both appliances will need to be fully moved from the space to solve this. When I called the store I spoke with a manager who said they would make it right and made no effort to get in contact with us again. Multiple calls got me the same answer of wait a few days and we will fix this. Reaching out to the logistics company they hire gave me just as little solution. I'm at the point where I am paying out of pocket for a handyman to fix this. I did an installation through Home Depot for a different appliance and it was a completely different and better experience. I have always chosen lowes for my hardware shop but not anymore.
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September 2023 by Ellen Knowles
Had 4 days for them to put our grill together. When picking it up today, it was filthy! It was covered in concrete dust. It definitely had been sitting out back. When you’re told it’s ready, you expect your new grill is there. Nope. We had to scrub and clean it! Just aggravated!!!
