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February 2024 by Kara Puckett (klbsun)
The customer service associates I've dealt with at the store were great, but the phone service is not that great. I lose signal at my home in the epicenter of Winchester, on the way to Richmond, and many others. Often, I have to turn my phone completely off because I can't make calls or send texts. Worst service I've ever had! ~ **UPDATE** I'm revising my review to 4 ? because someone took the time to respond to my review and address my initial issues. It is greatly appreciated. I will definitely stop by the store soon and see what can be done to resolve the service issues. Thanks again! Satisfied Customer!!
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September 2023 by Pete Laskee
Thank you Stacey for getting me back online, :) take care
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May 2023 by Carla Bablitz
Stacey is awesome!!! Very helpful , I have been at this location 3 times and she’s been so helpful and I couldn’t have had better service . Went above and beyond to help me with my needs!!
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May 2023 by Tough Times
Very helpful and friendly. I went in to discuss an upgrade and ACP for a friend. Knowledgeable and attentive as well
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May 2023 by Dwayne Ferguson
website says open,door says open ,at least 10 people waiting to get in at 2:30 on saturday 4/22,and doors are locked sign says open til 7?wth!!!!
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April 2023 by Patricia Whisman
Stacey and Carly are so nice and helpful with anything i need they are the best workers i have been coming to this location for a couple years and will never go anywhere else thank you girls
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April 2023 by Becky Clem
The rep was wonderful very friendly and helpful
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February 2023 by Penny Rhea
When no other t -mobil store in the city of Winchester Kentucky would help us out with our problem, STACEY at the T-Mobile store at810 Bypass Rd. Winchester Kentucky 40391, went well and above her duties to help us out...She was absolutely amazing and sweet! I give her a BIG 10!
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February 2023 by Kayla hanson
Not very nice and not very helpful and google needs to get it together FRFR
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July 2022 by Teresa Wise
Stacey was Very helpful !!! Very confident and knows what's she's doing , always cheerful and very very great experience!!
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July 2022 by Kenny wise
I would send anyone I know to this place Stacy she is one of a kind
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August 2021 by Frank Gilliam
Great service and friendly employee !! Will definitely recommend to friends !!
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June 2020 by Michelle Townsend
Workes stacey and carly were really nice and very helpful definitely recommend this store
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June 2020 by Pamela Jones
representative Stacey was very helpful setting up my new service and phone. Thanks Stacey
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June 2020 by michael bellestri
Quick and helpful.