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February 2024 by Seth McDonald
Super friendly and super helpful. Knowledgeable and answered any and all questions. Very patient.
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January 2024 by Dot LeSage
Decided to upgrade from an andriod to an IPhone today. Cody at the Verizon Store was a great help with the phone and all the the add one. Customer service was great. Thank you.
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January 2024 by Kathy Ferguson
Exceptional service! Visited Verizon due to a SIM card issue and not only did they swiftly fix the problem, but the staff also went above and beyond to help me optimize my plan, saving me money on my bill. Professional and efficient service, highly recommended!
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January 2024 by Michelle Richardson
David at the Verizon store in Winchester was amazing and he helped me out of a few issues, I was having . Plus I ended up with a brand new phone for less than I was expecting. He also works in Mt.Sterling and Morehead stores.
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December 2023 by MICHAEL WATTS
Came to the Winchester store today for help on an issue and the representative helped me a whole lot. He was very nice and helpful! I would recommend him to anybody.
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December 2023 by George McIntosh
Had a great experience today. With the holiday deal. Customer service was get
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December 2023 by Jonathan Hicks
Got my iPhone upgraded and snagged a new iPad deal at Verizon. The store's staff were so helpful, knew their products well, and offered good prices. I'm a satisfied customer and highly recommend their services!"
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December 2023 by Bradley Lynn
Visited the store for the promos. Had a great experience with Jordan. Took care of my family while we was in store. Very friendly and knowledgeable staff!
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December 2023 by Alex McGinnis
Upgraded my iPhone 13 Pro Max to the new 15 Pro Max. Sales team was quick and effective. The new promotions going on now saved me a ton of money and my bill is actually lower than it was before!
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December 2023 by Kobie Banks
Very very very professional help they help me get a new phone shipped to me in one day and help me the next day set it up in 30 minutes really helpful!
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December 2023 by Jennifer Abner
Fantastic Experience at Verizon!I recently visited Verizon due to some technical issues with my iPad activation, and I couldn't be happier with the service I received. The staff at Verizon were incredibly patient, and efficient in addressing my concerns. They swiftly resolved the tech issues, ensuring my iPad was activated smoothly.Their professionalism and dedication to customer satisfaction truly stood out. I highly recommend Verizon to anyone needing reliable tech support or assistance with their devices. Kudos to the team for their exceptional service!
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December 2023 by Kylie Gross
I came into Verizon just to see about restoring service to my hotspot because of work and travel. After talking to the sales rep Nicholas he helped me decided what was best for my situation. And without hardly changing my bill he introduced me to the black Friday deals that were running and I ended up adding a new line that I was on the edge about but soon realized through him this was the right time and right move, also I ended up with a new iPad and watch with a home internet box. Thank you Verizon and thank you Nicholas for the amazing deals and amazing experience!
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September 2023 by Amy Hoffman
Jeremy was great! Come and see him! He’s the best in the store! So helpful and friendly!
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August 2023 by Brandon Bussell
Great experience. All 3 associates worked together to answer all of my questions. All were very friendly and personable. I was in the store for a while between the shopping and transferring everything on my phone and the employees were warm and welcoming the entire time and made sure the process was as smooth as possible. I was asked my needs and what I wanted in a new phone right away and was given more than enough information to make my decision without doubts.Highly recommend using this store for your phone needs.
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July 2023 by Kristi Sparkman
David spent so much time with me! He made the process of switching from android to iOS easy
