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April 2024 by Janet Davis
I gave 4 stars because it is a long walk down hallway to the unit I rented . It’s hard for me to walk that far carrying my things . I wish there was some kind of rolling cart to help . But it was Sam that I spoke with and he was very friendly , nice and helpful to me !
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April 2024 by Sasha Greene
I will never use the facility because my washer and dryer were stolen from my storage unit here, and they never even bothered to look at the cameras and get back to me. When I asked to file a claim the operator was very rude to me.
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January 2024 by Ethan Bell
Kept a house load of belongings and truck bumpers in here for a couple months. No problems whatsoever, very respectful and kind owners/employees. Very nice, clean, and dry units. Proper security and service while affordable. Would definitely recommend.
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December 2023 by Carrie Aillet
I had the pleasure to speak with Sam concerning the rental of climate controlled storage in Addis, LA with this company.. Sam was quite informative, detail oriented, thorough, patient, professional, kind, knowledgeable, and overall he was very supportive towards providing me with everything and more I needed to know about the rentals and the rental process.He was also very friendly, and he made me feel like my business was very much appreciated. His customer service was very much “Guest Focused.” I own (2) small retail businesses. I truly welcome and believe in offering customer’s an amazing experience. I am all about providing my customers with what I have coined as “Guest Focused” experience!I most definitely received the high quality “Guest Focused” service and experience. Also, the rental rates are the best rates I found while calling (3) other climate controlled storage providers. Please continue to offer competitive rates.Please continue to provide your customers with a valuable service. And, please continue to hire employees such as Sam. I know from personal experience as a business owner my customer’s are loyal, because they consider the care they receive as being highly valued and respected.My conversation with Sam greatly contributed a meaningful insight into the knowledge I needed to learn and understand. He not only made sure all of my questions were answered, but he provided clarification when I asked any questions.Thank you so very much, Sam! I wish you and your company a very Happy Holiday time!Sincerely & Respectfully,Carrie AilletP.S. I love that this storage space adds an extra layer of security by being a gated entry storage space. And, TY again Sam for recommending that I purchase a heavy duty Disc Lock, in order to keep my unit very secure. This gives me an extra sense of safety related to the precious contents that will be safely stored!
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November 2023 by Stacey Annestedt
Great experience
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September 2023 by BRITTANY JOHNSON
Great facility! I’ve been with them for a little over a year now, & I haven’t had any issues. I was able to set everything up online with absolutely no trouble.Cheyanne is AMAZING; ALWAYS professional and available to answer any questions that I may have. Truly adore her! If you’re looking for a safe storage space, KO is the place to go!
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September 2023 by Keith Meng
My experience with KO storage has been nothing but great! The manager Cheyenne is very friendly and always helpful. The place is keep immaculate.
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September 2023 by Jaci Lejeune
The manager of this location is awesome! She is super friendly and helpful! Always very clean and I feel very safe when I have to go there at any hour!
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September 2023 by Devyn Allen
If I could give this 0 stars I would. This storage facility started out great before they were bought out by the new company. They went from being 24 hour to closing at 9pm, making it a hassle for anyone who works odd hours or has other responsibilities. The "motion sensor" lights go off quickly while you're trying to go through anything so you have to continuously get up and walk through the halls to get them back on. There have been mouse droppings in our unit. There's no clocks and nothing to announce when they're close to closing. If you're in past 9pm, you'll get locked in and have to either leave your car there or get the fire department to get you out. They don't return phone calls. And my favorite part, they raise the prices multiple times a year without notifying you! We were supposed to be grandfathered in at the rate we had before they were bought out but weren't.They say they raise prices to "update" facilities but I can tell you right now, my unit hasn't been updated. Then when you finally do get in touch with anyone they aren't helpful AT ALL. Take your business elsewhere!
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September 2023 by Devyn A.
If I could give this 0 stars I would. This storage facility started out great before they were bought out by the new company. They went from being 24 hour to closing at 9pm, making it a hassle for anyone who works odd hours or has other responsibilities. The "motion sensor" lights go off quickly while you're trying to go through anything so you have to continuously get up and walk through the halls to get them back on. There have been mouse droppings in our unit. There's no clocks and nothing to announce when they're close to closing. If you're in past 9pm, you'll get locked in and have to either leave your car there or get the fire department to get you out. They don't return phone calls. And my favorite part, they raise the prices multiple times a year without notifying you! We were supposed to be grandfathered in at the rate we had before they were bought out but weren't.They say they raise prices to "update" facilities but I can tell you right now, my unit hasn't been updated. Then when you finally do get in touch with anyone they aren't helpful AT ALL. Take your business elsewhere! They've raised it $60 in less than two years.
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August 2023 by Rachel Hunt
Cheyenne is amazing, ko storage of Addis has excellent customer service. She is very friendly and professional. She was very helpful to me and my family. I recommend doing business with her to anyone. Thanks so much ma'am!!
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July 2023 by Cindy Bishop
Cheyenne is amazing, ko storage of Addis has excellent customer service. My little brother David could not be more pleased with their attentiveness and professionalism!
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July 2023 by Elliot Martin
My Experience with KO Storage has been Nothing But Great. Cheyenne has been an absolute Amazing Manager. Very Good Communication and Customer Service.
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June 2023 by Candyce Batton
Cheyenne has been awesome to work with. She's very friendly and professional.
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May 2023 by Megan Banta
Cheyenne is amazing, she's always responsive, helpful and was a pleasure to work with while I needed a rental- I'd definitely use her again & will remain recommending.
