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October 2023 by Chris Turner
drivers are stealing packages, and the front desk tried to have my mom arrested for trying to file a complaint. then filed a false police report.
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August 2023 by Josh Johnston
Horrible I sat on hold for an hour today someone answered could hear them in the background and they hang up , delivery drivers out of this post office do not know how to do their jobs complaints range from mail forever being sent to wrong addresses and receiving peoples mail that haven’t lived there in 8 years even after updating the recipient list for my address to packages being thrown out the vehicle door (caught on camera) to them seeing me or my family outside and still putting a slip in my mailbox for some unrealistic issue on why the packages can’t be delivered or blame the dog that’s been here since 2017 that fedex,ups,Amazon have no issues with. Very unprofessional behavior out of this one office that is frequently experienced.
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November 2022 by Shay Marie
Postmaster Andrea is absolutely wonderful and I have enjoyed talking to her but I have to remove a star because I can't get anyone on the phone, for the last week of constant efforts to follow up on a few issues. Once getting passed the recording and all, the phone rings multiple times and immediately changes to a busy signal and I have called, possibly, around 100 times yet it's exactly the same each time. USPS needs to fix the phone system (also, they need to add an accessibility bypass for the disabled and individuals on the spectrum so they can skip the teleprompt system on the main, national line and reach a human being without so much unnecessary added anxiety and stress) but also, the emails I have received should allow response and interaction so I can find out the important information on the tickets created for my multiple missing packages. Going to spend the day trying to get them on the phone at the office, again. Fingers crossed it's finally fixed.
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November 2021 by Catherine Lee
Good service
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November 2021 by Laura “LRC”
Not very helpful. Requested change of address, form shoved at me. Offered no assistance. When asked a question, received rude response.If you haved lived in the town for generations I have observed much kinder service to locals.
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November 2021 by J C
Horrible service, lazy workers wont do their job to make sure you're able to get your packages, they would rather leave a yellow slip then walk out a door and put your package in a mailbox that's bigger.
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November 2020 by Angela Suzanne Zeigler “ZiggySu” Simmons
Friendly, helpful, fast
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November 2020 by Gary Richardson
Always will to help
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November 2019 by Joseph Dick
I have to submit a second review on how helpful the employees are at this post office, especially Ms Mo.I was expecting a package from Plano Tx that normally takes 3 days to arrive, but the PO on the Texas end botched up and took 4 days to "find the package after being picked up from the merchantI needed the package ASAP and say it arrived at Albany Saturday morning but they had not sorted it yet and it was close to closing time.Ms Mo stopped her duties and found the package and handed it to me.This is service above and beyond and exemplary of this Post Office and all its employees .This PO is not small. either, very busy and in spite of the load, they come through 110 percent!
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November 2019 by Bob Vallecillo
If only my post office was this wonderful back home. Employees here do a fantastic job. They make me want to look for something to mail.
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November 2019 by Andrea Wheeler
Love this post office!! The employees are always friendly & helpful!
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November 2017 by Mandy Perilloux
Nice, efficient workers
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November 2017 by BLACK HAWK
Very slow. And the wait is up to fifteen minutes at times. I'd rather go with FedEx..
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November 2016 by THE SALTiMEAT
They will go out if their way to help out customers. Gotta love small town establishments like this. Southern hospitality at its finest .
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November 2015 by Kristen King
Love the employees here!!! They are awesome!!