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November 2023 by Rene Brown
Bought my car beginning of July, immediately had to take it to another dealership to have the recalls fixed. (Recalls were issued way before my purchase.)Front struts were bad; brought to service department’s attention and nothing was done. Got in a wreck and my car was in the body shop for 2 months waiting on parts and getting repaired. (Obviously it wasn’t being driven during this time.)Picked it up from the shop and they informed me that I needed 2 new front tires because my current ones had almost no tread left. Called service department again, was told that the tires passed their safety inspection and that I must of caused the damage. So according to them, I wore out 2 tires in the 2 months I’ve driven the car.
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November 2023 by Emerald Byrd
Noah Guidry is an amazing car salesman! He helped me and got me exactly what I was looking for! Him and his team were so great and more than accommodating, and were very very nice! If you need a car I definitely recommend Noah and Vaughn automotive!! This is my second time coming back and they will forever have my business!!!
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November 2023 by Douglas Van Why
Purchased a 2019 Silverado RST from here with the help of Samantha. She was extremely helpful and dilegant when messaging her about information before meeting to see the truck. Everything was super smooth from test drive to out the door with the keys. Samantha made sure to make you feel like a priority and that your needs were met. She even went so far as to check up on me and the truck a week later to make sure I was 100% satisfied with the purchase. Upon leaving the dealership I noticed a cracked windshield that I had failed to notice during the initial test drive, I mentioned it to Samantha when she checked on me after the purchase and she went so above and beyond to call the service center to get a new windshield in to fix the truck even though I purchased the truck as is.If you’re looking to purchase a vehicle for a great price and great service then I’d recommend this dealership 10/10.
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November 2023 by carla cook
I had a great experience with Bart, Devin and Larry. They went beyond the call to help me, they were knowledgeable and informative. Vaughn is definitely the place to go.
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November 2023 by Jb Herbst
I started this day off with two unpleasant experiences at two unrelated establishments where I was nothing more than a number at one location and not even spoken to at the other.I was greeted by a staff member within a few minutes of my arrival at the Vaughn car lot with a welcoming reception and needed dialog. Bart Badeaux was extremly thorough and knowledgeable with respect to each vehicle in their inventory. I provided what my price range was, the desired mileage requirements, and overall vehicle expectations (performance requirements) which was applied with perfect accuracy resulting in my purchase of a SUV.The conversation with this staff doesn't end when you close on the vehicle. I required a few after-market upgrades and Bart made the appointments for me without hesitation. I recommend this salesman and establishment as they provided a great car buying experience.
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October 2023 by Kim Terry
I drove 3 hours from Texas for my vehicle! They had the best prices and good variety of cars! Noah made the process so easy, no haggling, honest and such an easy process! I would most definitely make the drive to buy with Noah again!
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October 2023 by JORDAN PFEIFFER
I had such a great experience working with Vaughn on the purchase of my car. They helped me get my note lower than what my credit union was giving me. I would definitely recommend them if you in need of purchasing a new used vehicle
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September 2023 by Julie Vermaelen
Noah was great; He knew all the crucial info about every car on the lot! I told him what my requirements were regarding mileage and price, and he quickly showed me my options. He responded to all my questions and texts promptly, but was never pushy. Give Noah a call if you’re in the market for a new car!
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July 2023 by Eden Cubbit
Bought my jeep from Noah Guidry ab 4 months ago. Customized service was beyond measure! Enjoying our new ride! All needs were met! He was very accommodating and easy to work with! He made the process work with decent rates! 10/10 will buy again if in need ?
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July 2023 by Jordan Doucet
Great place to buy your certified preowned vehicle! Prices are comparable to Kelley blue book market values. Automotive service are great. I have owned my truck for half a year and I am thankful for the two free oil changes. Thank you to my sales person Noah Guidry he found the truck I was looking for at a different location.
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July 2023 by Nina Babii
Absolutely loved my experience here at Vaughn! Was in need of a vehicle immediately and their salesman Noah Guidry really helped me find exactly what I was looking for! Will definitely be making all future car purchases here!
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July 2023 by Brenda Sanders
I recently bought an automobile. Noah Guidry was a great salesman. He helped me every step of the process. He was there to answer questions and went out of his way to help. Everyone there was friendly and willing to help out. Great people and experience.
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June 2023 by Asa Beebe
Great experience all around! Noah and Devin were awesome and everyone else were also super friendly and even stayed past closing. In and out in a couple hours.
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June 2023 by Ashley Eldridge
Would give this place zero stars if I could, we are from Lafayette so we gave all of our personal info over the phone and via email, the sales guy tells my husband he needs a co signer and mind you my husband has great credit they tried to say that his credit wasn't good so the notes would be high, well if someone has bad credit they won't get approved at all, we already have a vehicle in his name that I drive that we had no problem financing, my husband then tries to call the guy back to get more information he's not picking up his phone, so my husband called the business to speak to the manager and guess what he wasn't available, now these people have our personal information and you can't speak to a manager! Not happy right now, this place has horrible service, wouldn't recommend!
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May 2023 by Arnise Francisco
Do not take your vehicle to this place. They promote they can work on all makes/models, but that is false. I brought my vehicle in for a check engine light on Monday morning and it took until Wednesday for a man name Joel to call and say it's three sensors that needs to be change for over a thousand dollars, which was not true. My vehicle was then kept for another week. I was told this was a two week job. I had to call constantly when most of time, the phone just rung. Why does a customer have to call everyday to find out what's wrong with there vehicle? Horrible customer service.I finally spoke to Joel and requested my vehicle be put back together so I can pick it up. I was given several printed papers that looked liked a tutorial on how to work on a car by Joel when I picked up my vehicle. So instead of telling customers they do not know what they are doing, they lie. I then had to pay a service charge for constant lies. I was very disappointed, because I actually brought my vehicle from here. This caused me alot of stress. I had the added expense of renting a vehicle for two weeks. I suggest no one use this place for service. Horrible experience.I was toldvehicle.that's the step, This took a anotherweek with still no results.
